Honda Mall of Georgia

I was here to get an extra key made and the service was wondeerful. The guy that helped me was very informative about the key options I had and even gave me a few suggestions on how to save on parts and labor fees. Wonderful crew! I'd definitely come back again.

Always great service with exceptional knowledge of the service needs by Robyn. We take both of our vehicles here. Robyn always explains repairs if I have any questions. Thank you Honda Mall of Georgia!

Honda Mall of Georgia has the best service I have encountered and it is at competitive prices. Even if it's just an oil change, they check everything to make sure the car is safe. When I needed another car, I bought it from Honda Mall of Georgia, so that I could always get them to service it.

Great experience. Wonderful Sales Consultant and Financial Consultant. Purchased a used 2012 Honda Civic LX with a trade in. Only bad part of the experience was running into some jerk working in the maintenance area. They also only had one key with the used certified vehicle, which means that they have to make a new key for us. It takes an hour to get that key made so make sure and give yourself time and something to do.

My experience with Mall of Georgia Honda was really great!!!! I just purchased 2014 Honda Accord EX-L. I worked with 5 difference dealers including Toyota, but they were really responsive in email and phone, very professional in their processes and very friendly in answering any question related to the car and financing. They provide me very good quote and then honored it as well and that was the reason I drove 40 miles to them to purchase the car. The Sales Person Tony Bass was really helpful and very quick. I definitely recommend them to others.

Just purchased a new CR-V from Honda Mall of Georgia. I shopped 3 dealers via e-mail enquiries, and Honda Mall of GA was the most competitive by far. Our sales consultant was Josh Mikkelsen, possibly the calmest and most helpful Honda salesperson in the Southeast.. Josh made this our best auto buying experience ever. I recommend calling ahead and setting up an appointment with Josh to assure you have his full attention. He is a busy guy. Do research on internet sites like Edmund's.com so you know what you want and some real price ranges, and review what you have learned with Josh. He will show you in detail the features of any vehicles that interest you and will provide you with a fair price, providing you savings and the dealer a fair profit. When closing the deal with the folks in the back office, recommend you do NOT purchase the extended warranty unless you have done your internet research first. I found much better prices on the internet which that office could not even come close to matching. You have plenty of time to get the extended warranty later, if you want it. Bottom line, try Josh at the Honda Mall of Ga to get that new or used Honda.

They took care of all of our needs and had us in and out quick. Couldn't ask for much more. Mac was a great salesman.

I am not the first person to write a negative review on this dealership, although the negative reviews have been deleted since I last checked.

Earlier in 2008 I purchased from this dealership a 2 door 2008 Honda Accord EXL, fully loaded, from the showroom floor in Burford, GA. I purchased all the "bells and whistles" on additional warranties. I had to take the car in for an oil change, tire rotation and some other servicing issue they convinced me I needed at that time. While I was waiting for the service department to finish everything I was approached by the gal in the bay where you drive up to drop your car off for servicing. She advised me that the mechanic working on my new car said I needed NEW brake pads. I found this odd since I do a lot of highway driving but was willing to look at the pads myself to see what they looked like. NO, I am NOT a male, I am a female who is very well versed on the basic mechanics of my vehicles and I understand the workings of my cars. So, as I waited for the mechanic to show back up at my car I noticed that the calipers had not been loosened, taken off or anything and my brake pads still looked visible inside the shoe. (The tires were not on the car) The mechanic walks up and takes an old chewed up, worn out, blacked brake pad from his work bench and said, "Here is your pad....it's in bad shape...you need new brake pads"! I explained to him that could not possibly be my brake pads and he became angry and said he wouldn't be responsible for my car if I drive it off of their property and something mechanically went wrong. Then I called on the service manager, Bobby Moore and he spoke to his mechanic before speaking with me. After speaking with him he proceeded to raise his voice to me in front of other customers and the service personnel, stating I wasn't welcome there and he did not want my business since I basically called his mechanic a liar. Now, it seems to me he was angry since I caught them trying to deceive me since I am a woman. Unfortunately for them I am not a stupid woman and have had to take care of my own vehicles for many years. After taking the vehicle from the dealership to an independent Honda mechanic I was advised that I was correct and had a good 5,000 miles left on those brake pads. I had him take them off and I looked at them which confirmed the mechanic at the dealership was trying to make his extra money by selling me something I didn't need.

The long story short on this deal is this.....I spoke to the salesman that sold me the car....he said it wasn't his problem. The general manager, whom I left numerous phone calls for, never acknowledged my treatment at his dealership. I waited a few months thinking maybe someone would make this right.

I have never heard from this dealership except to receive a Christmas greeting today from the salesman. Interesting isn't it.

BE CAUTIOUS AT THIS HONDA DEALERSHIP