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02/16/2010
i purchased a room thru groupon.com for special rate and they asked for my credit card at check in for incidentals. we did not use any additional service and when i checked my credit card purchases a charge appeared for 39.00. i called and they said i had to talk with the hotel manager, i left a message did not hear back. so called again and they told me it was for bar drinks? we did not purchase any drinks. i called back and they said i need to talk with accounts payable. what concerns me is that someone used my card to buy drinks.i left several messages and heard nothing back. the hotel was nice, pool table. offered use of swimming pool and sauna across the street. room was nice and staff was great. but found out that they used my credit card to pay for someone elses bar tab. finally was told that my card would be credited back. just goes to show you dont trust anyone with your card
Details
Phone: (704) 372-4100
Address: 555 S Mcdowell St, Charlotte, NC 28204
More Info
- General Info
- A 12-minute walk from the Charlotte Convention Center, this modern hotel off U.S. Route 74 is also a 3.1-mile drive from the Mint Museum. Flat-screen TVs, WiFi (fee) and desks with ergonomic chairs are offered in all of the modern rooms, as well as minifridges and coffeemakers. Club rooms provide access to a lounge with complimentary continental breakfast, all-day snacks and evening appetizers. Amenities include an American restaurant and bar, plus a seasonal outdoor pool, a year-round indoor pool and a 24/7 fitness center. There’s an airport shuttle, as well as a business center and 55,000 sq ft of meeting space.
- Email Business
- Payment method
- all major credit cards, check, cash, debit
- Price Range
- $$$
- Location
- South Tower
- Neighborhoods
- Second Ward, Uptown
- AKA
Sheraton Hotels & Resorts
- Other Link
- Other Email
- Categories
- Other Information
Wi-Fi: Paid
Parking: Lot
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