More Info
- General Info
- New and Pre-Owned Honda Dealership in College Park, Maryland. Our devoted team will build trust and create loyalty with each guest. We will make the ownership experience straight forward and easy, delivering the highest quality product and service at a fair price.
- Brands
- Honda
- Payment method
- discover, visa, all major credit cards, master card
- Neighborhood
- North College Park
- Other Link
- Categories
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Reviews
06/25/2008
Was quoted a price on a new car and when I arrived and test drove the car they would not honor the price they quoted.
They said that price only applies to college students. At that point I said forgot it and told them I wanted my car keys back (they said they needed them to look over my car which I was considering trading in), they said they couldn't find them.
Since I have seen this tactic before I brought a spare set and when I was getting in my car to leave they ran up to me begging m to come back in and they would honor the original price. So I went back in and it was back to the same game of not honoring the price they promised. I won't ever go back to this place.
07/23/2007
I purchased an 07 Azera from them, upon leaving that evening I noticed some scratches and promptly return the vehicle the next day. I have never in my life been treated with such disrespect by a service department in my ENTIRE LIFE!!! The guy named Ely brushed me off with a wave of his hand, lit a cigarette and loudly told me he was not going to repair the scratches on a brand new vehicle I just purchased the day before and he does not care what I say. Needless to say my salesman Norman Hawkins was condescending to say the least.
Once you're off their lot, they can care less about keeping you as a customer. I've left 6 messages with the general manager Al Szymkowiak and he has yet to at least return one of my calls to find out what happened.
I called Hyundai consumer affairs who was able to quickly have the dealership call THEM back and he says "they are not responsible for cosmetic damages".
Mind you I had to have them program the limp-home and the auto lock feature and the salesman called me one in a million because "no one has every asked for that!" They disgust me!
THEY SCRATCHED THE CAR!!
I will never ever EVER even take my car there to have a nail in my tire removed or even THINK about referring ANYONE TO COLLEGE PARK HYUNDAI.
Details
Phone: (301) 615-1397
Address: 9400 Baltimore Ave, College Park, MD 20740
Website: website
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