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- General Info
- Dollar General is proud to be America's neighborhood general store. We strive to make shopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.
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Phone: (678) 608-3984
TollFree: (866) 733-2693
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Reviews
03/16/2015
March 15, 2015
Dollar General,
On the evening of March 14, I attempted to return some merchandise for a refund as I felt it was exorbitantly priced. This was done at 1955 Harbins Road Dacula, GA store. I presented my valid receipt at the counter, the items I wanted to return and requested a refund.
At what I thought was the apparent end of the refund process the cashier demanded my full name, full address, complete phone number and my valid driver’s license to complete the refund process.
I said I was not aware of anyone who required that much personal information for a ‘simple’ refund with a valid receipt.
I stated several times I did NOT want all my personal information in their corporate data base. I have a valid receipt.
I was told the information was required by DOLLAR GENERAL Corporation.
After I refused to disclose the demanded personal information, Melissa became mad and told me, several different times to immediately get out of the store.
Why am I required, especially when not previously and openly disclosed, that I must provide complete personal information to a National Corporation for a ~$15 refund yet I have a valid receipt?
Identifying numbers from the receipt:
Survey Code: 1495 4417 3981 903
AUTH#: 751821
REFERENCE# 11751821
BAR CODE:
890995401143739412221930419913345414221762
Items 6
2015-03-13 21:15:09 14086 02 3592
Gene
Details
Phone: (762) 220-3014
Address: 1955 Harbins Rd, Dacula, GA 30019
Website: http://www.dollargeneral.com
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