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Reviews
11/16/2017
I was in the market for a new Rolex Submariner and ended up working with Steve at Drenon after visiting a local competitor. I called him up to check if they had the model I wanted in stock, and I could tell right away he was the one who was going to get my business. It was getting close to their closing time, but Steve offered to stay late and meet with me. This was absolutely above and beyond what he had to do.
Steve is very personable, friendly, welcoming, and made the whole process stress-free. And he listens! He takes time to get to know you. You can tell he is passionate about Rolex as a brand, and he took time to share a lot of really cool history and knowledge. Most stores would be hurrying you to the register or out the door at 2 hours past close. Not Steve. Buying a Rolex should be an experience, and it was.
I really appreciated that Steve cared so much about integrity and transparency. If he made a claim about a product or shared a story, he'll prove it to you and show you the picture on his phone to back it up. There was never one bit of pressure, just an honest attempt to educate and build a relationship.
I know I will love my Submariner for years to come, but when I decide to add to my collection, there's no need to shop around. I'll be calling Steve first. Well done guys.
07/04/2016
Steve helped me find a watch for my wife's birthday
No pressure and I didn't spend too much either
I was just checking them out but will take all my jewelry business there from now on!
07/21/2014
I bought a beautiful Simon G. ring from Steve and his wonderful crew at Drenon's recently. The ring is such an eye catcher and I always get great compliments on it. Steve worked closely with me to ensure that I was very happy with my purchase. I get to take it back whenever I want and they clean and check it for FREE!!! Such great customer service, I would highly recommend this wonderful and family owned business to anyone!
Details
Phone: (816) 252-8844
Address: 2314 S Lees Summit Rd, Independence, MO 64055
Website: http://www.drenonjewelry.com
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