More Info
- BBB Rating
- Extra Phones
Phone: (904) 899-5700
Phone: (904) 721-6744
Fax: (904) 354-5102
TollFree: (866) 435-3716
- Payment method
- check, all major credit cards, amex
- AKA
Duval Acura Service
- Other Links
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- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
GalleryView all (5)
Reviews
07/16/2016
Merrick Wade is the most unprofessional and emotional service rep I have every encountered. I cannot believe that this man represents such a brand. I know some associates from his inner circle and realized that because he is of the LGBTQ community he will treat you different based on your beliefs. 1 star.
03/18/2016
I traded my 370z for a Toyota Tacoma Limited. I explained to Rafael, my salesperson, that I do not like crowds and don't want the regular go around and spend hours at the dealership. He was very professional and an intelligent person that understood my personal preferences. He worked the entire day until 9:30 at night getting the job done. He spent his entire day getting the truck from another location himself. I never talked to another person until I signed my contract. The finance guy handled me the same way Rafael did. These guys are very professional and know how to treat people.
07/29/2014
This dealership surprised us and exceeded our expectations.
They went the extra mile to ensure that we were completely satisfied. The general sales manager and the salesperson handled both of our transactions professionally and seamlessly. They even had the paperwork completed in advance for our second purchase and had us out the door in under 30 minutes. I could not have been more impressed by the general sales manager. Every organization succeeds or fails based upon its management choices...Duval Acura couldn't have picked a better general sales manager. I'm confident that we will purchase another vehicle from them in the future. Thank you again for all of your help!
Details
Phone: (904) 725-8000
Address: 11225 Atlantic Blvd, Jacksonville, FL 32225
Website: https://www.duvalacura.com
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