Midas

I actually had an issue with another Midas, so I was kind of turned off to them. But I received a free Oil Change in the mail, so I figured I’d at least redeem that. I traveled up to the Kennesaw location, and that had to be the best decision I've made regarding my car in FOREVER! The staff here at this location are SOOO friendly and knowledgeable. I specifically dealt with William, the Service Manager, and he went over and beyond to provide me with the most accurate information regarding my car. He brought me out to the garage, had me speak with Technician Charles, who further gave me an in-depth analysis of the things they saw. AT NO POINT did they ever try to up-sell me into fixing things on my car; just simply provided the information I needed to know about it's current status, and allowed me to ask more questions and make a decision that I felt most comfortable with. I'm pretty sure that I am going to bring both mine and my wife's car into that shop from now on ANYTIME I need something fixed. It's not often that you get exceptional service along with knowledgeable experts. Kudos Team!

This was the worst station I have ever been to. The employees are terrible and the management is worse. They will force any repair they feel like down your throat and bully you if you refuse. They don't deserve your business

I came by at 6:40 pm and the place was a ghost town. If you aren't going to keep you're advertised hours, then change them. I passed many other shops to get to yours because it was supposed to be open.

Really bad upselling and introduced more issues than fixed!!!

Went for a minor oil change of my 18 year old van. They wanted change of all tires which still had some life in them given that van is driven mostly locally - I declined. Next was radiator flush - I agreed and later they called in to say it needs gasket change which at that point I had to agree. They could not give a proper delivery time for the next couple of days - kept changing and while I was asking details for the delay, manager tried to give a lecture on qualification of the mechanic. In between they also wanted to do some additional work to be done (worth approx $600) since the engine bay is already opened. When they returned the van it had 'service engine ' warning lit up and lifter tapping noise (both new). They put some magic formula in the engine. Then AC which was working perfectly before the repair is no longer working. They wanted to do their regular paid ac checkup. Shortly my gearbox needed changing too.

Wayne Amos was very helpful and knowledgeable. Great service.