Precision Tune Auto Care

If you don't want to read a 2 page post, just know this: AVOID this place. You'll regret ever going here.

My wife took her car in here to get an oil change done. She was told she would be out of there in 45 mins. It took 2 hours just to get the car into the bay, then another 45 to actually change the oil. That was just the beginning of the trouble.

She came home and stated they charged for an extra 1.5 qts of synthetic oil. (Extra $10) on top of the 5 quarts that's included in the price. I KNOW that's impossible to have a 4 cylinder car with 6.5 quarts of oil. Sure enough, the dipstick was over the full line by a lot. The oil was DIRTY, like they didn't even change it. Completely black. (Should be a waffle syrup brown/golden).

The next thing I noticed was the bottom plastic shield/rain guard wasn't screwed back to the car, it was dangling. Good thing she didn't lose it on the way home. The other thing was whoever was filling the oil, managed to get it over half the top of the engine. There was oil everywhere on the engine.

Finally, the steering wheel was all oily from the mechanic's hands. The buttons he tried to push to reset our reminder were all oily.

Took the car back and asked them to fix the problems. At this point the manager was ok. Drained the oil, filled up the engine with new oil. It was the wrong weight. The manual calls for specific weight oil due to warranty, they put in different viscosity. Manager started getting upset, saying "It's the same, won't hurt a thing". I told him I want it to be the CORRECT weight due to warranty on engine. He got all cranky with me but I told him they better do it correct.

Long story, (not) short, I will never go back to this place. About a year ago there was a different manager. He was good. The one they got now, husky, short dude doesn't give a rat's you know what about customers. Shame.

Yesterday was my third time using this establishment for an oil change. They Dont keep you for hours and the customer service is great. The prices are very reasonable.