More Info
- General Info
- Casey Chevrolet is your one stop shop for all things Chevy in Newport News. Stop by today to check out our extensive inventory of new and quality used cars, trucks, and SUVs. Bring your Chevy to our service department for maintenance and repairs.
- Email Business
- Extra Phones
Phone: (757) 876-0785
Phone: (757) 591-1167
Phone: (757) 320-1476
Fax: (757) 591-1113
Fax: (757) 591-1123
- Services/Products
- New cars, used cars, auto repair and service, certified GM parts
- Brands
- Chevrolet
- Payment method
- check, all major credit cards, financing available, insurance, debit
- Neighborhoods
- Deer Park, Central Newport News
- AKA
CASEY CHEVROLET
- Other Link
- Categories
GalleryView all (2)
Reviews
06/03/2015
The reason I rated my experience as a two is because I went three different times to get matter resolve. The first time the shop was close I spoke with one of the guys in service told him that I worked the rest of the week and get off at 5pm." I stated I would bring it in on Saturday morning and would that be a problem." "He stated no it would not."The second time I arrived at 9:35 and I spoke with Bill Nettles and he did not want to look at my car." He stated how busy they were and to bring it in Monday morning early." I understand they had to verify with warrant about deductible and warranty and not being open. Mr. Bill Nettles give me a phone and" told me to call Monday before I come and he would get me a rental. I said ok. Monday comes I call twice it goes to voicemail and leave a message and someone would return my call. I was already almost there." So I arrived at 7:45 a.m. and enter service parts I see Mr . Bill Nettles he walks by my car like we never spoke on Saturday after looking at the problem with my car. " I had to go to a different person and give details ,get register for rental, discuss what was wrong and total it all. This is very unprofessional Mr.Bill Nettles stated I had the platinum warranty and I all I would have to pay is my deductible . That was a lie also because my total was 100 dectible plus another 1.12 dollars and 86 cent. If I have platimum warranty why did I have to pay anything. On Saturday when I came and spoke with "Bill Nettles he was very rude , unprofessional even after I stated how my car was running. He basically just rush me along because he did not want to even look at my car. My father has been a customer with Casey for 33 plus years brought many cars from there. This is my second car from Casey but I am very strong on taking my business elsewhere soon. If you have any question why I will be happy to clear that up .You can call me at 757-256-0798 and my name is Mrs.Rainey . If you have employee that stated something make sure it is facts not assumption and if you say you are going to be something than do it enough said......
11/02/2010
While the guys working the counter for used car sales were nice and friendly SOME of their sales staff could use a lesson in customer service.
I would not recommend them to anyone ever!
Details
Phone: (757) 591-1100
Address: 11700 Jefferson Ave, Newport News, VA 23606
Website: http://www.caseychevy.com
People Also Viewed
- Automotion, Ltd.
11606 Jefferson Ave, Newport News, VA 23606
- Premier Auto Sales
11530 Jefferson Ave, Newport News, VA 23601
- Casey Imports, Inc.
777 J Clyde Morris Blvd, Newport News, VA 23601
- Casey Auto Group Casey BMW
783 J Clyde Morris Blvd, Newport News, VA 23601
- The Aberdeen Auto Brokers
614 Aberdeen Rd, Hampton, VA 23661
- Omni Performance
12 Forrest Dr, Newport News, VA 23606
- DriveTime Used Cars
11203 Jefferson Ave, Newport News, VA 23601
- Beta Epsilon Cadillac
1000 Omni Blvd, Newport News, VA 23606
- Advance Auto Parts
1004 J Clyde Morris Blvd, Newport News, VA 23602
- H & H Truck Center
9916 Jefferson Ave, Newport News, VA 23605