Capitol Buick Gmc

I was refered to this dealership trough the Costco auto program. Took me 2 hours to get to San Jose. When I got to the dealership I was greeted by Angelo, a sales representative that is involved with the Costco auto program. Angelo did an excellent job taking care of my needs, my questions and every single step in the way to purchase my truck. First, we notice that the truck's keys and fob were missing, Angelo got someone to rekey and reprogram the truck. When I was ready to sign the documents, a sales manager call Roger approached to me in the most rude and disrespectful way saying that he won't sell me the truck, that he won't solve any of the issues we found with the truck and that the truck was going to be sold "as is" even though the truck was a "certified pre-owned vehicle" and comes with some guaranties. I don't know all the sales guys there but I just know I will not buy any vehicle from "Roger"

I hate shopping for new cars. When walking on a lot you feel like meat in a Piranha tank. NOT here!! You are welcomed but it is not overwhelming. I already had contact with Michael Peek as I searched online for something fuel efficient and asked for someone to contact me. We stopped by on Friday night and he helped us out. We came to look at the 2014 Chevy Cruze but we were undecided so He set us up with John Altringer. He brought out cars that were in OUR range and not theirs. He was super friendly and you felt like you already knew him. Michael is business savvy and works #s but it is in your benefit and what will work for you. John is super cool and brings his personal experience to help you make a decision. They say they are a family owned business there and you can feel that. We had a few hiccups because it was Memorial Day weekend and crazy busy but they made up for it 3x over. David Hayes the General Sales Manager hooked us up to compensate. The Finance Director who did our contract( im sorry but cant remember her name) even went the extra mile and made sure we had the best deal we could get. 5* all the way. We bought a 2014 Chevy Cruze. Our focus was fuel efficient and they really hooked us up. Thanks guys for making this experience painless! We LOVE our car!!!!

Went in to service my Buick Lacrosse and was so impressed when they said it only needed an oil change. Thank you Ken. I will be back...

My salesperson name was Guy he was extremely nice and friendly. Great understanding for what I wanted and was looking for. The finance manager Steve was amazing as well. There mission was to make me smile from ear to ear and that's exactly what I did when I walked out with my new 2012 Buick La Crosse . Best dealership I have ever been to hands down