SpeeDee Oil Change & Auto Service

One star is too much...The wrong oil filter was installed on my truck. This caused my vehicle’s engine to seize up. We didn’t know what was happening to our truck so we took it to our dealer for repair and they informed us that Speedee installed an oil filter for a smaller vehicle. Metal fragments were found in the oil filter and engine. We informed SpeeDee but they offered to have the truck towed to their shop and take care of the repair themselves. We are not confident to have Speedee do this job since they could not manage to get an oil filter changed properly. Plus we wonder if engine installation is even a task they are certified to do. The repair estimate from our dealer is $8772.99 for engine/supporting parts gaskets/labor. Speedee said if we want to have our dealer do the repair they would only pay $4000. I asked for a report from SpeeDee’s insurance assessor that they sent to the dealer to inspect the vehicle but they would not provide their assessor’s estimate. The dealer and I also asked for their insurance agent’s contact information but they would not provide that info either. I wonder if they even contacted their insurance agent or if the so called assessor was really the owner trying to avoid a claim against his insurance. We are disappointed we were only offered $4000 because that means we will be putting more of our own money than Speedee in for a repair that should have never have happened

The manager is nice and approachable. He would go beyond his efforts to keep his customers happy. The guy who did my car was fast. He answered all of my questions. I told him about a noise that I heard and he took the time to give it another test drive just to see if there is something wrong

My car was having some major issues! when I went to Speedee I found those guys to be very knowledgeable and honest, they showed me what the problem was on my car and explained every thing very well. Still before I authorized the repair I checked around for prices and found them to be the most reasonable in the area. I got my car back the same day and haven't had any problems with the work they did since. I love these guys and would definately recommend them to anyone..