More Info
- General Info
- For nearly 40 years, Valvoline Instant Oil Change? is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Wilmington.
- Email Business
- BBB Rating
- Extra Phones
Phone: (910) 794-3200
TollFree: (800) 327-8242
- Services/Products
- Oil Change.
- Payment method
- company card, amex, cash, check, debit, discover, master card, visa
- Neighborhood
- Pine Valley West
- Other Links
http://store.vioc.com/nc/wilmington/4417-s-17th-st-28412-BD0005
- Categories
- Other Information
Services: Oil Change
GalleryView all (5)
Reviews
12/08/2016
BEWARE! They will RIP YOU OFF.
THEY DON"T EVEN DESERVE ONE STAR!
Only go here if you are KNOWLEDGEABLE ABOUT AUTOMOBILES REPAIRs and KEEP AN EYE ON what they are doing.
There are other places very close by if your NOT, and they are Run by trust worthy people that HELP our local community in both UNSUNG ways and KNOWN sponsorship's. (Namely The place by Home Depot Monkey Junction, BSI Auto Service. I will never forget what they did for that poor sick child 5 years ago).
AT VALVOLINE I was amazed by the actions of the manager, CHRIS, who as I was unknowingly to him standing there, tried to get one of his mechanics to PUSH a sale on a customer who didn't need the product. Thankfully when CHRIS told the mechanic to sell the Buick owner an expensive air filter for her Buick that she didn't need, the mechanic said NO. CHRIS said the FILTER WAS DIRTY and the honest mechanic put his head down and said no.
Trust worthiness comes from the TOP down and if what I witnessed is characteristic of MANAGEMENT, then I know it goes much further and I WOULD NOT WANT MY MOTHER, WIFE, SON, OR DAUGHTER TO GO TO AN ESTABLISHMENT LIKE THIS!!!!
I inquired about this business right after I left and FOUND OUT THIS BUSINESS HAS HAD THEIR NC INSPECTION LICENSE SUSPENDED NUMEROUS TIMES LATELY BY THE STATE OF NORTH CAROLINA DEPARTMENT OF TRANSPORTATION.
**** THIS IS A RED FLAG TO STAY AWAY!!! ******
Luckily I didn't get ripped off by CHRIS and his DEN OF THIEF'S as much as other posters, including Kim E and Jake E, but I only imagine what if that mechanic who CHRIS wanted to sell an UNNEEDED EXPENSIVE FILTER was worried about loosing his/her job and felt pressured to SELL UNNEEDED PRODUCTS AND SERVICES.
ALSO, CHECK OUT ALL THE COMPLAINTS AND LAW SUITS ON THE BBB WEBSITE.
09/07/2012
In response to the person before me you need to erase your prejudice statement. Giving a bad review on southern heritage ""Living in the south may I add""and not on the quality of the job done .
Details
Phone: (910) 392-7279
Address: 4417 S 17th St, Wilmington, NC 28412
Website: http://store.vioc.com/nc/wilmington/4417-s-17th-st-28412-BD0005
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