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        Salt Lake's Premier Towing Company

        General Info
        Welcome to Cartow Towing Service your complete resource for all your towing and roadside service needs. From local to state to state transporting we offer affordable pricing and genuine customer service, and 100% commitment to your total and complete satisfaction. We staff only Professional and courteous drivers, using only new up-dated equipment and proven industry methods and techniques. Cartow is a trusted and experienced 24-hour emergency roadside service provider that has been in the towing, recovery and repossession service industry for over 35 years. With our new fleet of trucks and state of the art equipment, along with highly trained professional drivers, we guarantee quality service with real on time responses. Across the Wasatch Front day or night!
        Services/Products
        * Accident Towing * Service Calls - lockout assistance, flat tire, out of gas * Light Towing * Medium Towing * Heavy Duty Towing * Private Property Impound * Underground Towing * Long Hauls * Motorcycle & ATV's * Recovery
        Payment method
        amex, discover, mastercard, visa
        Neighborhood
        Poplar Grove
        Other Link

        http://www.cartowtowing.com

        Categories
        Automotive Roadside Service, Locks & Locksmiths, Locks & Locksmiths-Commercial & Industrial, Towing
        Other Information

        Parking: Street

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        JW
        Jacquie W.

        11/06/2017

        Overall
        Expertise
        Professionalism
        Promptness

        Absolutely the best experience possible. Our Challenger broke down on a Friday night and we have gieco that contracts with Cartow and was told it could be an hour. Isaac responded within 15 minutes. The car was taken to the dealership but dodge had their gates locked so it was he took it back and stored in the impound yard and it was taken in the next morning. They let me know and kept me in the loop. We had to tow it back to the house a couple days later from the dealership to avoid expensive Fees from the dealership. I shopped around for tow pricing and these guys are by far the cheapest in the sugar house/Salt lake area.Jody in the office is so kind, helpful and a very good source of info. Isaac is the tow truck driver I had and recommend you ask for him. Extremely great guy. Treated my husband and I with respect and understood that the car is our baby and took such good car of it during both tows. He Was very careful and respectful of our possesions. He's a people person and will treat you like family! a bad situation but these folks made it so much more enduable. THANK YOU CARTOW!!!!!! We are so impressed!

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        BM
        Bernice M.

        08/24/2015

        Overall

        READ ALL the reviews! There are many negative ones! Do not use this business or trust their service. They even put the most recent and negative ratings last so you don't see them. They falsely post fee descriptions and then charge more when you arrive forcing you to pay despite what their posted signs say. The agents are rude and they purposely ignore your responses when attempting to retrieve your vehicle so they can charge you more. You'll find them robbing dozens of people by not following transparent better business practices. Do not let them empty your pocketbook. Beware!

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        broiledlobster

        06/16/2011

        Provided by DexKnows
        Overall
        OVER PRICED AND VERY RUDE!!

        I have reported them to the BBB. If you want to be OVER CHARGED and to be treated with HORRIBLE SERVICE then go to these guys. I parked in a tow away zone with no visible sign along with 8 other cars. My car was towed 3 blocks (I walked there) and was charged $280 to get it out. They were extremely rude every time I have talked to them. They are also very defensive. I feel bad for the people who work here. I would not want a job RIPPING people off every day. They told me the charges were..$98 for gas and they admitted that it only took $23 to get my car. $75 for a gate fee?? I was there withing 2 hours and it's there job to let me get my car out. If you have a choice DO NOT LET THEM TOW YOUR CAR!!!!!

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        YPMobile User

        04/11/2011

        Provided by DexKnows
        Overall
        THE BEST

        MY CAR WAS HIT BY A BIG TRUCK ,TOTALED. MY FAMILY WAS STRANDED ON THE SIDE OF THE ROAD MY WIFE AND I WENT TO THE HOSPITAL. CARTOW NOT ONLY TOOK CARE OF MY CAR BUT THEY HELPED MY KIDS GET TO THERE GRAND PARENTS. THEY ALSO HELP ME FIND A RENTAL CAR.THESE GUYS ARE THE BEST

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        Ed

        07/30/2010

        Provided by DexKnows
        Overall
        Great Company

        These guys are best towing company in town. I use them all the time, with out any problem. If you need a tow these are the guys to call.

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        Ryan

        07/31/2009

        Provided by DexKnows
        Overall
        Worst Customer Service Ever

        I called this service because they were a bit cheaper than other places and seemed nice on the phone. I realize that towing can be a bit like the cable guy so I offered to meet them at my house at any time. Instead they offered to schedule the tow at 8:30 am the next day. So 8:30am rolls around and they don't show up. I called them at 9:00am and they told me a truck would be there in 20 min. I told them I was displeased but said I would be there. At 9:30am I called them and they said that it would be another 20 min. She then proceeded to lecture me on how they usually don't like to schedule appointments for this reason. IT WAS THEIR IDEA TO SCHEDULE IT!!! I said "you've got to be f*$#%ing kidding me!" and she proceeded to tell me that she wasn't going to take that from me and canceled the tow. All said and done they wasted 2 hours of my time. DO NOT USE THIS SERVICE. THERE ARE OTHERS OUT THERE AND THEY ARE ALL WITHIN 10 BUCKS OF EACH OTHER. I went with Speedys Towing.

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        Details

        Phone: (801) 531-0268

        Address: 738 W South Temple, Salt Lake City, UT 84104

        Website: http://www.cartowtowing.com

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