More Info
- General Info
- Custom Neon Signs
- Customer Service & Sales Questions
- Extra Phones
Toll Free Number: (855) 636-6533
- Services/Products
- Custom Neon Signs
- Payment method
- paypal, all major credit cards
- Neighborhoods
- North Burnet - Gateway, North Burnet
- Categories
Reviews
If I could give 0 stars, I would because frankly 1 star is too high of a rating for this company.
I have the same experience as Lohraw1@yahoo.com and Thomas H
I ordered a sign in August with a absolute deadline of Nov 12th
I have emailed, called, faxed, left voicemails and have not heard back from ANYONE!
They do not deserve any business !
I highly recommend going to another company if you need neon signs.
I will miss my grand opening this thursday and not have athe neon sign for my business because I trusted them.
NEVER AGAIN!!
05/02/2016
I ordered my sign March 21st. I was told it would be shipped to me in 2-3 weeks. As of today, May 2nd I still have not received my sign and I can't get anyone on the phone. For the past several days I am only receiving their voicemail and no one has called me back. The first few times I called I was told my order would be shipped on April 11th. Next it was April 18th, then I was told their was a problem with the neon coloring so it would be shipped on April 22nd, since then I have not been able to reach anyone. This is ridiculous, they should at least have the decency to return a phone call. Now I have to find someone else to create me a sign. I do however plan on suing them if they won't refund my money in a timely fashion. I would not recommend this company to anyone. They have bad business ethics/practices.
04/29/2016
One star is too many. I'm not sure this company even exists. My wife ordered a sign in July and after many lies from them that it was on it's way we never got it. When I called to get money back they tell me it's on the way but we have never gotten it back. DO NOT USE THIS COMPANY> They are thieves. I filed a complaint with the Texas Attorney General.
10/28/2015
One of the worst companies I have every dealt with They are all a bunch of liars. I purchased a sign in JUNE 2015 which was promised to me within 4 weeks. It is now almost November and still no sign. Nobody answers the phone, nobody calls you back, and when you do finally get someone after being on hold for EVER they have no answers. Neon&More NEVER AGAIN!
10/01/2015
Just wanted to drop you a line and let you know how thrilled my husband was with his Pub 37 sign! In fact, everyone who entered our newly unveiled "man cave" over the holidays marveled over it! Thanks again for helping to make our holidays memorable!
08/04/2015
These guys are amazing. Not only was the sign top quality but their customer service was fantastic. They really came through for me and I couldn't be happier. They went above and beyond and I could not recommend more highly.
06/09/2015
The sign arrived yesterday - AWESOME! My husband loves it and so do I. Thank you so much for such a beautiful sign
06/02/2015
Thank you so much for to sign! We love it and have it hanging in our store already!
05/27/2015
Oh my goodness, it is beautiful!! Thank you so much for all of your help, and your manager’s. You’re the best!
05/19/2015
The sign works and is now hung in the restaurant! Just in time to celebrate the restaurant's 15 year anniversary tonight!
05/12/2015
I just wanted to let you know how much we loved the sign! Thanks for all your help! It definitely adds to the view
04/14/2015
My Pismo Beach sign arrived – was plugged in and all is working well.. great design – colors you guys chose were super making the neon sign look awesome. Great job .. thanks
04/07/2015
Got my Zocalo light tonight. You delivered exactly what you promised, thank you very much. It's hanging on my office wall right now, and I'm grinning ear to ear. Thanks a lot.
04/01/2015
The sign arrived late last week. It is better than I expected I can't wait to hang it up in my classroom over the Christmas be a break. My first graders will be so excited the first time I pick one of them to turn it on. It will be a real incentive for them to be there every day. My colleagues will be surprised as well I usually try to one up them... This is over the top!
03/24/2015
I have had nothing but compliments on the Midtown Realty sign. The logo work you did turned out great.
03/09/2015
I installed the new part and love the sign, Thank you for your product and service
Details
Phone: (855) 636-6533
Address: 9603 Saunders Ln Ste G, Austin, TX 78758
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