More Info
- General Info
- Visit your local Pep Boys Auto Service & Tire Center on 2633 East Tremont Ave. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
- Email Business
- Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturerās Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- amex, discover, master card, visa, cash, check, diners club
- Neighborhoods
- East Bronx, Westchester Village
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Links
- Categories
GalleryView all (19)
Reviews
04/14/2015
Dropped my car off for service on 3/6/15 and waited until 3/19/15 for it to be ready. Had 0 call backs from the service department when I would call to inquire about the status of my car/repairs. Well - I thought everything was done and ready to go when I picked it up after 8:00pm on 3/19/15.
FAST FORWARD...on Saturday 4/11/15 I received 2 Parking violations from NYC. 1 ticket was for parking in the handicapped area on 3/16/15 at 4:06pm and 2nd ticket was for improperly displayed plates on 3/16/14 at 4:09pm.
I received tickets while my car was IN THEIR CARE at THEIR FACILITY!!! No one said anything to me when I picked up my car.
SPoke with the Assistant Manager Tracy, in person and she was helpful, assuring me someone would get back to me (they didn't).
Called on 4/14/15 and spoke with Nelson Delgado and he was EXTREMELY RUDE and CONDESCENDING. He stated they would only be paying for the handicapped ticket, as it was my fault about the plate. REALLY? I brought my car to their facility with both plates displayed and properly attached.
HORRIBLE customer service - UNETHICAL, SNEAKY.
Don't waste your time here.
03/30/2015
usually good service but today arrived at 830am with a chev part told to purchase from chevy dealer from last visit week of 3/27/15 at this pep boy store where inspection done also wanted oil a filter change today would wait well waited but at the end of 3 and one half hours in waiting room told by service rep sorry our mechanic did not show up you will have to wait longer until he comes . I LEFT WITHOUT A WORD after wasting all this time for nothing an made appt at a chevy dealership in spite of cost
Details
Phone: (718) 822-4949
Address: 2633 E Tremont Ave, Bronx, NY 10461
Website: http://PepBoys.com
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