Saul Escala, D.D.S., PC

This is my first Google review and I never thought I would get on and give someone 1 star but today was terrible. I always wait at least 30 minutes to see the doctor. It took me 3 and a half hours to get out of there today and it should have been 2 hours tops. I was told I am last priority because I have Medicaid and I am lucky he sees me anyway. WOW. I never even complained and he had the nerve to tell me that after he was done. Not to mention he had someone else doing my fillings who was distressed and needed help and that's probably what took so long. He told her what light to use then walked away and started using that light on another patient so we had to wait! Ridiculous. You sit in a room with the other patients no privacy and he just keeps bopping around instead of seeing one person at a time. Very awkward and non professional. At the end, after I was told my Medicaid would cover everything, I was told there was actually about 500.00 of what I needed done that would not be covered. How can you tell me that months after you told me everything would be covered and after my 3 and a half hour appointment? If I had known that I would have asked him to fill the cavities on the side that was bothering me more. WORST communication. And then he was upset at me because I was upset that it was not all getting covered after I was clearly told it was. He kept saying "it was just an estimate" Yeah well maybe you should have told me that beforehand. I walked out of there after he was rude to me because I was upset I was misinformed. No apology or anything. And they don't even do nice things for you at this office like put Vaseline on your lips or a movie. Skip this place! You don't want to deal with this rude guy and no privacy or the attention you deserve at your appointment. Nobody should watch their dentist hop around and wait for him to come back while he is seeing someone who came after you and you've already waited 45 min to get started!