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        Customer Service is our Top piority!

        General Info
        At Captain's Storage, customer service is our top priority. What makes us stand out? For your security we have: *24-hour recorded cameras around the property *Computer Controlled Gate Access with individual gate codes *On-site manager for added security after-hours For your convenience, we offer: *Month-to-month rentals, which means you are not locked into a contract *A great selection of moving and packing supplies: *Boxes, locks, tape, mattress covers, and more. To save you money we have: *10' ceilings, so you can stack your items high and keep them in a smaller space *Move-in specials on select sizes
        Email
        Extra Phones

        Phone: (909) 986-7795

        Phone: (909) 988-7082

        Payment method
        visa, master card, discover, mastercard, all major credit cards, amex, check
        Location
        We are located on Mountain Avenue just North of Mission Avenue.
        Languages
        Spanish
        Other Link

        http://www.captainsstorage.com

        Categories
        Storage Household & Commercial, Boat Storage, Business Documents & Records-Storage & Management, Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Self Storage

        Reviews

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        anonymous

        05/17/2012

        Provided by Superpages
        Overall

        Captains storage was a life saver, I was about to loose my home and had to be out by the end of the day, happened to drive by and see there advertised special, The office manager was courteous and extremely helpful, the rate was the lowest in town, The property was clean and well maintained. Would recommend this facility. Thank you so much Captains for all your help in a very stressful time in my life!!!! KP

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        anonymous

        02/26/2011

        Provided by Superpages
        Overall

        I am shocked at some of these negative reviews. I have rented from captains for years and have multible units and never have seen rat droppings or any other rodent problems. I believe i am recieving the lowest rates in town and the best service.

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        anonymous

        12/18/2010

        Provided by Superpages
        Overall

        we have like fuive of us who has rented here for years ans we have all got broken into sometime in july so if you have been broken into put it here we r going too try to get a meeting started all d of us lost lots in julyto currentone break as current as dec

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        anonymous

        11/20/2010

        Provided by Superpages
        Overall

        I not sure what happen to this place but i was a tenant for FIVE YEARS never had a problem the OLD MANAGER left NEW MANAGER came and nothing but problems i was broken into twice in the month of JULY and they tried to side step it no insurance to bad . TWICE IN ONE MONTH!!!!! I could not move out fast enough PLEASE IF YOU VALUE YOU STUFF DON'T RENT AT CAPTAIN'S :(

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        anonymous

        11/20/2010

        Provided by Superpages
        Overall

        I not sure what happen to this place but i was a tenant for FIVE YEARS never had a problem the OLD MANAGER left NEW MANAGER came and nothing but problems i was broken into twice in the month of JULY and they tried to side step it no insurance to bad . TWICE IN ONE MONTH!!!!! I could not move out fast enough PLEASE IF YOU VALUE YOU STUFF DON'T RENT AT CAPTAIN'S :(

        Helpful(0)Flag
        momohouse

        04/20/2010

        Overall
        great place

        i have been a customer for a while i hate to see someone bash this company sound like ex-employee both reviews done on same day (funny hug) Captains has always been good to me......

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        anonymous

        12/02/2009

        Provided by Superpages
        Overall

        I was shopping around for storage and found that Captain's was the best price in town and the best SPECIALS... Which was perfect due to the fact that i just lost my house and with the way things are right now every penny counts. I was reading the reviews and Captain's has a good rating and I found the facility to be very clean.....NO PEST at all. If you are needing storage GO TO CAPTAIN'S :)

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        moni83merino

        07/24/2009

        Overall
        RATS and ROACHES!!!!!!

        Disgustingly dirty facilities! Dead roaches in the corners, ants all over the damn place...not to talk about RATS! Worst part of all this is the general manager is so unprofessional and doesn't give a damn about her renters that even if you showed her a dead rat under her nose she would probably come up with an excuse for that too as she offers NO refunds (although of course the front desk says they do just to get you to rent there). Do not rent at any of their facilities....the level of dirt is disgusting, and they are OK wit it!!!! PEST CONTROL needs to turn the place upside down!

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        italiangirl1

        07/24/2009

        Overall
        Unprofessional. Dirty. No refunds.

        Unprofessional. Dirty facilities with rats. They keep your money if you pay for a free month by mistake. Good publicity stunt to get you in with false promises, and when it is time to do as said by the contract, the manager is nowhere to be found. No calls back. Front desk and general manager Sheila are extremely rude and do not conduct their business professionally. High chance of water leaks into your storage room. Customer service does not exist as they are never there to answer your calls, unless you want to rent. For existing customers instead, service is definitely non existant. The worst storage facility in Ontario, hands down.

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        anonymous

        06/10/2009

        Provided by Superpages
        Overall

        Captains storage is a great place to store your stuff, I have been here for two years and was doing some price shopping and found that Captains was still the lowest in town, and after two years here Captains has not given me a rent increase!!!! If you are looking for great prices and great staff look in Captains you will not be unhappy :)

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        anonymous

        05/04/2009

        Provided by Superpages
        Overall

        I lived in Orange County and was moving to Ontario I searched for self storages for over a month and made Captains my choice they had the best pricein town. Captains employees help me make the right size choice. Other self storages in the area tried to sell me a much larger on then i needed.Hooray for Them!!!!!

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        anonymous

        04/24/2009

        Provided by Superpages
        Overall

        I have been a customer of Captain's Store for more than 5 years and have nothing but great service I would recommend this storage to anyone

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        anonymous

        01/20/2009

        Provided by Superpages
        Overall

        this is one of the worst storage companys anyone could ever store with. They are rude and the manager has no respect for anyone. I was treated so bad, and the unit i was shown was dirty and had mice droping

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        Details

        Phone: (909) 986-0068

        Address: 630 S Mountain Ave, Ontario, CA 91762

        Website: http://www.captainsstorage.com

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