B & D Towing & Recovery

WORST TOWING EXPERIENCE EVER
I contracted with “Billy”, the “B” in B&D Towing & Recovery, at an auction lot known as COPART, in Riverview, Fl, on or about May 02,, 2013, for the towing of two (2) vehicles; one was a Spartan 40’ motor home and the other was a 1982 Prevost 40’ motor home.After a few days I called because I had not heard from them and I was being charged storage $20.00 a day for each vehicle at “COPART”. I called Billy, at 813-918-6350 to inquire where my vehicles were and was told he forgot about them but would get right on it. So on Thursday, May 16, 2013, the first vehicle was moved from COPART in Riverview, Fl , to a 3 acre car lot on 66th Street North in Pinellas Park, Fl, for a price of $325.00 per vehicle.
While Billy was en route to the drop point I called him and changed the drop to another storage lot about a half mile from the first address. This was a smaller lot located at 6945 – 123rd Avenue North, Clearwater, Fl. Once Billy arrived he pulled up, asked where I wanted the vehicle, turned around and backed it in a parking spot with no problem, and I paid him and he left. At this point I never knew Billy was one of the owners. All was good and he was very nice. Upon leaving, Billy informed me another driver would bring my other vehicle tomorrow because he was off.
The next morning, May 17, 2013, at 8:47 AM, I was contacted by cell phone by a man known as “Robert” from 813-458-2343, and told he was on his way to COPART to pickup my second vehicle. I spoke several times with Robert while the vehicle was being towed from Riverview to Pinellas Park, Florida and was never made aware of any problems. During my conversation I was made aware that Robert was going to the wrong lot, so that lot being bigger, I and my men went to the lot at 10408-66th Street North, Pinellas Park, Fl.I really didn’t care which lot my vehicle was delivered to. I just wanted it delivered; being it was almost a week late now.
At about 11:17 AM, while standing out in the street we saw Robert drive right past us. I called Robert and he had to turn around or go around the big block to be on the right side of the street to drop the vehicle. After Robert turned around we saw him coming south on 66th St. N., from 118th Avenue North, with the lot being on the same side. While my men stopped traffic I motioned him toward the middle of the 3 lane road which he didn’t do. Robert pulled to the curb about 500 feet short of the driveway. Upon my approaching the wrecker, Robert rolled down his driver’s window and made the statement “I have F***n had it with this vehicle”. Upon my asking “what”, he again stated “this vehicle is not going in that driveway” He stated he wanted to just drop the vehicle in the middle of 66thStreet North, which meant I had to get another wrecker to get it off the street. I asked him to wait while I called the number on the wrecker to see why he was in such a bad mood and acting unreasonable. While I was dialing the office number Robert rolled up his window, put the wrecker in drive, and drove away with my vehicle. From the time Robert stopped at the lot on 66th Street he was only there about two (2) minutes or less before he rolled up his driver’s window and drove off. Never once did or was he willing to get out and look the lot over or discuss another spot. This was at 11:27 AM.
At 11:28, I called the number posted on the wrecker’s door and spoke with a person known to me as Dennis. I found out later that Dennis was the “D” in B&D Towing and Recovery, at 813-874-7410. Dennis started off very rude and said he had spoken to the driver and was towing my vehicle back to Tampa, and it would be impounded and I would pay a lot to get it back.