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        Map & DirectionsDirections1111 Elm St Ste 4West Springfield, MA 01089Write a ReviewWrite Review

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        Travel Agencies, Tours-Operators & Promoters

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        anonymous

        07/28/2012

        Provided by Superpages
        Overall

        Trip to Pennsylvania to include Sight and Sound Theater performance of Jonah and a Behind the Scenes Tour on May 31. One week before trip, The Travel Group told us the Behind the Scenes Tour was cancelled due to accidents(one serious). At the performance, we found numerous advertisements for the tour, checked with theater personnel to find the tour has not been cancelled, no accidents and that the tour just wasn't scheduled for May 31. The schedule for the tours is printed well in advance. Calls to the Sight & Sound Theater confirm no accidents and tours are conducted as their schedule indicates. The Travel Group flyer was inaccurate and they lied about accidents to cover their inefficiency.

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        Phone: (413) 732-8687

        Address: 1111 Elm St Ste 4, West Springfield, MA 01089

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