Aurora Collision Center

I took my truck in last week for an estimate on a dent in the tailgate. I was told they wouldn't give me an estimate unless I first paid $25 which would be applied toward the repair if I got it done there. The guy said the owner made the decision a while back to charge for estimates because they were tired of people getting estimates for court and never getting the work done. Ummm....that's the nature of your business; you give estimates and people decide to go with you or not. I didn't pay and instead went elsewhere. I got 2 estimates the same morning and picked the more expensive one actually because I like that shop the best. I paid 50% down and left the tailgate there. The work should be done tomorrow. Aurora Collision missed out on some legit business.

This is the best repair shop I have ever been to. When I had my accident in Aurora I had no idea where to take my car. I looked up repair shops in Aurora and ACC had the BEST reviews and I now know why. They treat you like your family and they do not beat around the bush and give you car a "quick fix." They explained to me what they had to do why and how. I have never felt so welcomed anywhere. Tammy was so helpful and a complete joy to work with, and Phil was amazing on going the extra mile to make sure my car was PERFECT. I will never take my car anywhere else and I HIGHLY RECOMMEND ACC if you want QUALITY and COSTUMER SERVICE to be apart of your vehicles repairs. : )

I would highly recommend this shop. I was referred to this shop by my repair facility; Aurora Hills Tire and Automotive. I will say that I am usually very apprehensive about new shops, but Aurora Collision put me at ease almost immediately. Tammy did a great job of letting me know exactly how things were going to go and was very informative with her estimate. After agreeing to have repairs done there, Phil made me feel even better because of him keeping me completely in the loop. He told me about his conversations with my insurance company as well as any incidentals that may be required. I will always return to Aurora Collision Center for all of my body repair needs. Thanks to Tammy and Phil.

Phil and Tammy at Aurora Collision Center are awesome! I have taken both of my cars to them over the years and I have always be extremely satisfied with the quality of the work that they do. The best part is when you pick up your car has been washed and detailed. The new Crash Rewards card is also a great incentive.