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Your Choice For Complete, Compassionate Pet Care

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BBB Rating
A+
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Services/Products
Overnight Stays In Suites, Not Kennels Pet Boarding Pet Grooming Day Care Complete Medical and Surgical Facility Veterinarian Services
Payment method
visa, amex, discover, debit, check, jcb, mastercard
Location
Zoo Drive (Exit 443) And I-90 on the West End of Billings
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Reviews

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TB
Tanya B.
Edited: 05/01/2018
Overall
Expertise
Professionalism

We see Dr Sonya, she specializes in homeopathic care and to me that is important. However she also uses traditional care which is best of both worlds. We adopted two abused crested and she has been tackling the issues that came with them. The front desk is both friendly but also helpful and if they don't know the answer they will go ask. Can't emphasize how important that is, my other vet office is losing me and the rest of my pets for that reason alone.
One drawback is that they book up fast for boarding so you need to be on the ball and call in weeks in advance.

5/1/18 After taking my little one in to ask about doing additional drops (dry eye) and the nurse insisting I must get an appointment because her eye didn't look good. She came home with a "dog cold", following week I run into a gentleman in the parking lot who trades incidents and learn his dogs weren't sick either until a regular visit. I've pointed out to them that they are the ones who got her sick and not so much as an apology. I should have known better when the room they put us in looked like they'd scraped callouses off a dog or bad dandruff all over the table. Obviously they hadn't even cleaned the room between appointments. never again will I leave my dog(s) in their care without being there. To top it all off, I left a message for Dr Rob about an immunization and needing him to call me back. Instead I get his vet tech who was rude and has no authority what-so-ever to make any decisions like this. Only reason I'm giving them a 4 star (down from 5) is because I still really like Sonya.

trekkermts

07/10/2013

Overall
Love my dogs

When we go on vacation this is the only place we take them. Play time and rooms always fun for them. I know they are safe and well takin care of. Dr Rob is the best!!!!!!

Overall
Not satisfied at all. He take...

Not satisfied at all. He takes your pet in the back room without you to do the exam. After he was done with the "exam" he called me back there and said all looks good. However my dog had a tumor the size of a half of a foot ball and he did not catch it. I mentioned the tumor to him, and he was surprised and embarrassed. I wonder if he ever did an exam since I was not invited to the room and he never caught a tumor that extreme.

Overall
wonderful service

my dogs have visited for grooming and shots they enjoyed there stay the staff is very friendly

Details

Phone: (406) 652-6526

Address: 7565 Entryway Dr, Billings, MT 59101

Website: http://www.bigskypetcenter.com

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