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12/24/2019
I've been going to this repair shop for many years. They are honest and very fair with their pricing. I've been ripped off by so many mechanics over the years and this place is the most honest & respectable I could find. I would highly recommend this establishment to anyone and I've referred many friends and family who were also happy with the service. Thank you for being one of the honest mechanics in this world full of scumbag mechanics.
I'm also willing to defend the owner and his wife as far as the review below. I've been so happy with them over the years. If you expect to set an appoint and have your car worked on immediately as you arrived you're wrong. If you go to a doctors office, do they see you right away at your appointment time. NO! There are people always ahead of you. Sometimes it takes longer than expected with regards to other customers. This place is usually busy because they have many many many happy customers who always come back. To think somehow that you deserve to have the red carpet pulled out for you once you arrive and dinner served to you on a golden platter it's better you do go somewhere else. It is your problem!!!!! Have a Merry Christmas and Happy New Year!
02/25/2015
This Sunoco location is divided up into two businesses. The "gas station" and the "repair shop." This is a mom and pop repair shop that performs vehicle repairs. This review is in regard to the service at the "repair shop" or lack there of. Without getting too wordy I basically called ahead of time to bring in my car to have a slow leak on one of my tires repaired. Asked when would be a good time to come in so I could wait for the repair to be completed. We agreed on a time and when I punctually arrived the lady(repair shop owner/wife) I spoke with on the phone earlier tells me sorry but the mechanic went out to lunch and that I would have to return in 30 minutes. What was the point of calling and scheduling an appointment? And what surprises me is she said it with such matter of fact, as if it wasn't her problem. She gave me the impression she could care less if I, as the customer, was inconvenienced. It was her rules or the highway. I chose the highway and I suggest you do the same. It's obvious this repair shop could care less about customer service or satisfaction.
Details
Phone: (484) 751-5354
Address: 889 Dekalb Pike, Blue Bell, PA 19422
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