City Tire Co Inc

I had my Nissan Pathfinder "tuned up" at City Tire in Chicopee on the 23rd of June 2015. I was charged $144 for 6 spark plugs ($24 per plug), $22 for a PCV Valve, $35 for a Distributor Rotor and $75 for a Distributor Cap. Incredibly expensive repair parts when compared to the retail prices at Advance Auto.



I was under the impression that 6 spark plugs would not cost more than $30 and so when I asked the manager Andy about the $144 charge for the spark plugs, he said they were special Nissan OEM Laser Tip plugs.



City Tire generally does a good job and has been working on my vehicle for nearly 8 years. The $160 charged for the two hours of labor is more than reasonable, however, I was quite surprised and disappointed by the $302 in repair parts and $26.16 in "Miscellaneous Shop Supplies" for a grand total of $481.05.



I believe this may very well be the most expensive tune up I have ever had in my 33 years of owning vehicles. Had I been given the option of selecting more reasonably priced repair parts, I would have definitely taken that route.



City Tire should consider providing pricing options on their expensive repair parts before servicing their customer's vehicles. Would you ever consider paying $144 for 6 spark plugs?



PFD US Marines (Ret)

Bought 4 tires last year with 2 year extra warranty, put 15k miles on and went to get my car inspected to have them tell me my front tires are balled. I went back to City Tire and they would not replace my tires even though the warranty that was sold to me was "if anything happens to your tires we will replace it within the 2 years". That was a flat out LIE. All they seen was the dollar signs and let me drive away knowing I would have to come back.