Danbarry Cinemas

I am PISSED!!! We decided to watch a movie in Chillicothe, Oh at the Danbarry Cinema to watch "Glass" at 8:50 p.m. and we get there at exactly 8:50 and the usher told us theater five. We get in and the movie looks like it just started and we're 10 minutes into the movie. It was like one of those movies that show the ending first and then go back. Then up pops the word "GLASS" so I thought, great we didnt miss the beginning, then all of a sudden the credits start rolling. We paid $30 bucks to watch 10 minutes of a movie that's ending. They stuck us in the wrong theater. The 8:50 movie was in theaters 6 so, I go up front and speak to the ticket girl and she calls the manager. A manager with no power, that's about 18 years old. She said, "sorry" leave and we will give you your money back or stay for a half an hour and wait to watch the movie from the start. I said, that messed up! We know how it ends. Then she said, let me go speak to my manager. I wait. She comes back out, this time with a police officer, to tell me, leave and we will give you your money back and then come back later to watch movie. I was PISSED! The general manager didnt want to deal with their mix up so he sends a police officer out! Really? Your that scared of me? So, they can kiss my a$$ and I will drive to Grove City from now on and give them my money. It's about the same distance. Keep in mind, we were kinda laughing because we saw the end and missed the whole darn movie so it wasn't like we were angry customers. We could've watched a different movie or comp us a popcorn. They lost my business. I wasn't pissed until she came back out with a police office by her side. We drove 35 miles one way and left to come home without watching a movie. The staff are teenagers who dont care and everyone there is unprofessional. The place was dirty. If I could leave a negative star under Service, I would! This was the first movie we went to see since my husbands heart transplants 5 months ago.

The place is very dirty, 7 high school kids running the place and nobody seems to care much about anything, we're about half way between Chillicothe and Portsmouth so the one further south is the one we go to now. Technology is also outdated.

Dirty, over priced, popcorn was popped days before and served. stay away from.

No competition = poor theater ! This place is over priced and lacks quality.

They don't take debit cards they make you pay a fee on an ATM. Staff is not friendly and clueless. The experience on several occasions as been poor. they have zero local compition and it shows! I am forced to use the theater but I make the drive to Columbus for all movies I'm excited to see!

This cinema is a good one, but it needs to train people two be more curious. We were there on Aug 11th. A mistake was made and the person waiting on us thought we wanted a small pop corn, we wanted a large. When we saw the bag, (before he opened it) We pointed out the mistake. He slapped his hand down on the small bag and through it back into the bags. Then blowing out a BIG breath, he GRABBED the large bag. We felt we were impossing on him and didn't want to return to the counter later to get candy. This employee needs to know he is there to SERVE customers, not push them away.