More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (916) 723-4420

Mechanical Warranty Service: (800) 452-6272

Brands
Chevron Products, Jasper Engines & Transmission
Payment method
all major credit cards, financing available
Accreditation

AAA Approved

Gold Shield Station

Napa Auto Care

Categories

Reviews

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Alicia R.

08/31/2012

Overall
Stay Away!! We took our truck ...

Stay Away!! We took our truck to Walt's, our truck wouldn't stay on, we took it in and explained what was happening. They said the truck needed a tune up. We paid $447.00, when we got the truck back it was still not running. We asked how could you give the truck a tune up if it still Not Running! He said they installed parts and set to generic specifications. We towed our truck from their shop. This type shop is why mechanics get a bad reputation. Very bad,

claimed iconBusiness Response11/08/2012

It is always our goal to do right by our customers. We performed the repairs that you specifically requested and you declined any diagnosis. We do regret that you had a bad experience and hope you will give us another opportunity in the future.

This listing has been claimed by a business representative.
alex6250

10/06/2006

Provided by Superpages
Overall
Can count on them

Walt's was recommended to me about two years ago, I moved down from Oregon not knowing the community. We drive our vehicles to their last leg so I needed a good mechanic, Walt's has out preformed my expectations every time.

jmtlat

06/07/2006

Provided by Superpages
Overall
Don't Go to Walts!

We've had nothing but bad experiences here. Work not done properly on all three of our cars! They don't ever have your car on time and nobody has any idea how long a job will take in advance! My father had his motor home serviced here. They guys left one of the battery connections loose - it caused an electrical malfunction while he was on the road 400 miles from home! They refunded his money for the repair the originally did, but that doesn't repay him for his time and trouble while on vacation. Also - all the utensils in the motor home and some of the towels were missing after the service. They supposedly locked the motor home while it was on their lot - so who stole the stuff? Your guess is as good as mine. Don't go to Walt's.

Details

Phone: (916) 721-7424

Address: 7549 Auburn Blvd, Citrus Heights, CA 95610

Website: http://www.napaautocare.com

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