Nash Park Auto Body

I called today to follow up on my car referred by my insurance company. The owner Louis (Lou) picked up the phone and gives me a very bad attitude and very poor customer service, when I asked about his name, he answered that he is Lou the owner and that I can't really complain to anyone about it.

BEWARE INSURANCE FRAUD.. I took my car to this shop to get my driver side door repaired after it was involved in a car accident. The insurance company quote the job and after being recommend by a friend to go to this shop I took my car. The quote by the insurance stated a Not A Cost effective door with a part number. When I was told my car was ready and I was given my car back with a door with the vin scratched off (old door) the door is not aligned properly and the paint is pale in one part of the door. Unfortunately, I didn't notice this until I got home. By this time I had provided the owner with the check that the insurance company sent for the damages. when I took the car back to the owner he thought he did nothing wrong and asked me to do whatever I want.

Yesterday I was driving from Stony Brook University, located on Long Island, to Nash Park NJ to meet up with a friend. Unfortunately I experienced a 3hour delay on the George Washington Bridge. When I got to the large parking lot at Nash Park, I could no longer hold the urge to use the bathroom. I ran to the closest building which was Nash Park Auto Body. There were two gentlemen standing in front of the shop. I asked the gentlemen whether they had a bathroom facility I could use. One of the gentlemen replied, "What for?". I replied, "To use". He replied, "Where are you from?". I was about to reply however he cut me off by saying, "This is an auto body shop!". I replied, "I know Sir, I just wanted to use the bathroom", he quickly cut me off again and said, "Go over there across the park!". I was absolutely mind blown and wanted to reply however I didn't want to enrage the hostile employee. I have never been so ignorantly judged in my entire life and even now, a day after, I am still mind blown. Later after finding out that the shop closes at 5pm (I was there at 6:15pm) and judging by the manner in which that employee spoke to me while the other sat still, I believe that employee was the owner of the shop. Unbelievable. Thank goodness for the internet otherwise this vicious behavior wouldn't be accounted for. Hopefully they do not delete this comment (I noticed they deleted the other bad comments).