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(614) 276-0164CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4188 W Broad StColumbus, OH 43228Write a ReviewWrite Review

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General Info
Tuffy Columbus (West Broad), located on West Broad Street, services all makes and models, foreign and domestic, cars and trucks. Our certified technicians keep their skills current with training in the latest technology available for passenger cars, performance and light truck/SUVs. Complete under-car services such as oil changes, brake repair, shocks, struts, wheel alignment, transmission repair and fluid flush for both foreign and domestic vehicles are readily available at competitive prices. At Tuffy, providing outstanding customer service is the foundation of our business. We offer auto repair services to the greater Columbus community including brakes, tune-ups, and oil change services for your vehicle.
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BBB Rating
A+
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Payment method
cash, amex, discover, master card, visa
Neighborhood
Hilltop
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dcali87

05/21/2011

Overall
Do NOT go here for service! Th...

Do NOT go here for service! They are scammers. I paid $1,200 for my car air condition to be fixed. We just had a new born and it is necessary for her to be comfortable. They said that if there were any problems, to bring the car back as if they KNEW something would be wrong. After we paid and left the air worked fine. 2 weeks later, it was as if it were never fixed so we came back. They fiddled around a bit and had it working once again and said the same 'come back if it stops working'. Yet again I came back, still patient and polite expecting that to get me further. Then, they finally decided they needed to put dye in the car to figure out where the problem was. After another week of coming back, they said it was a problem with the compressor and JUST needed $500 more dollars but we can lower it to $400 since you've been through a lot! I'm not sure how I remained calm but I did and just told them 'Never again!'

Details

Phone: (614) 276-0164

Address: 4188 W Broad St, Columbus, OH 43228

Website: https://www.tuffycolumbus-broadst.com/

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