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        Extra Phones

        Phone: (214) 670-3760

        Fax: (214) 670-3760

        TollFree: (800) 926-9400

        Payment method
        amex, mastercard, all major credit cards, discover, visa
        Location
        Dallas City Hall
        Neighborhoods
        Central Dallas, Government District, Downtown Dallas
        AKA

        Dallas Water Utilites

        Dallas Water Utilities Department

        Other Links

        http://www.dallascityhall.com

        https://dallascityhall.com/government/citysecretary/Pages/contact.aspx

        Categories
        Electric Companies, City, Village & Township Government, Water Utility Companies

        Reviews

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        JE
        John E.

        06/12/2013

        Overall

        Dallas water utilities dept customer service is by far the worst I have ever had the misfortune dealing with. You would think you were applying for a huge loan or something. I had to go through proof of ownership of my home I own outright, pictured ID and my social security number and still had to wait for several days to have a simple lock removed from my meter valve.

        Customer service doesn't seem to care about the needs of a new customer. The customer service department needs a complete overhaul for the needs of customers that pay their wages. People matter.

        Helpful(1)Flag

        Details

        Phone: (214) 651-1441

        Address: 1500 Marilla Room 4cn, Dallas, TX 75201

        Website: http://www.dallascityhall.com

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