More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Payment method
all major credit cards, cash, check, debit, master card, amex, discover, visa
Neighborhoods
Northwest Dallas, Brookhollow
Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TB
Tracy B.

05/07/2015

Overall

Wrecking your car is never pleasant. But dealing with the team at Lindberg Collision makes the experience SO much less stressful! From the time they pick up the phone until you pick up your beautifully restored vehicle, everyone is completely focused on ensuring you are totally satisfied and happy. Tracy runs a top notch shop that puts quality and customer service at the forefront. I never waited. All my questions were fully answered - I got lots of information I didn't even think to ask about. When I got there on a Monday morning, they had a rental car ready and waiting for me - no hassles - no stress - unbelievable! His pricing was incredibly fair and reasonable - no big surprises...I knew there might be something not visible in the estimate once they took off my bumper, and when he called to tell me about the hiccup (I knew the kind of damage I had done - so expected a call), he had a repair versus replace solution that saved me significant money. AND - he finished 2 days ahead of schedule! The repair work is beautiful - looks as good as the day I bought it...even detailed the interior (a big job!). He also took the time to buff out the wear and tear dings around my car - no charge - just because he's a really nice guy. That's the kind of business he runs. He genuinely cares about his customers. I really hope I won't have another need for body work - sadly, my track record says I will (ha!). I will ALWAYS return to Tracy at Lindberg. This is the best experience I have ever had with auto service of any kind. Actually, it is some of the best customer service I have experienced in any industry. Awesome! Fantastic! Absolutely recommend!!

lantzef

01/04/2012

Overall
I had the best experience with...

I had the best experience with Tracy and all the employees at Lindberg Collision Center. They provided fantastic customer service, made all repairs in a timely manner, and communicated progress with me the entire time.



It's never fun to deal with an accident, but this group went out of their way to make the process as painless as possible.



Thanks!

pooreamanda

11/17/2011

Overall
This place was awesome! I have...

This place was awesome! I have a busy schedule, so they picked my car up from work and delivered a rental car to me. They fixed it within a week and cleaned it and even fixed something else for free. I appreciated the professionalism and convenience.

kris76182

09/28/2011

Overall
They got paid. Car isn't fixed 8 months later

Lindberg Collision is Worst experience of my life! Not only was my cars bumpers not even attached correctly, but the owner made excuses for the front bumper being poorly mounted and did not even want to talk about the front that was the same way! I felt extremely unconfortable with how I was being talked to. I was promised a phone call when the parts came in. 2 weeks later I jd to call to her that the owner had no intentions of  calling me back, again I was told I would receive a call when the parts came in,... I waited a week and a half to call to gear the parts were sitting there. He told me to come in Monday and hung up the phone! I'm appalled there was so much more that was said like when ge yelled at me asking why my boyfriend didn't just fix it,.....

lupopancho

07/01/2008

Overall
Great Place!! Thank you Tracy!

Great place to repair your auto, Tracy the owner is always there to make sure your vehicle is taken care of.

Fast & great sevice!!

tlpayne

03/19/2008

Overall
office manager

I was referred to Lindberg Collision Center through my insurance agent. Could not have found a shop that was more professional, totally on top of all the latest in getting my car estimated, repaired and out within a very short period of time. The customer service at this shop is the most congenial and helpful I have found in the metroplex. I will always use this company for my repair needs if I have another accident.

Details

Phone: (214) 637-3368

Address: 8920 John W Carpenter Fwy, Dallas, TX 75247

Website: http://www.lindbergcollision.com

People Also Viewed