Michael Jordan Nissan

I recently went there for an oil change and i decided to refill the transmission fluid after i had suspected it was empty. I was told that they needed to do a diagnostic test on the transmission before they can refill it with the fluid. I asked for the price of the transmission fluid and they said it was sold for $20.00 per quart and that i needed about five quarts all together. When they finished the job i received a bill of $400.00 They billed me 28.78 for one quart and they claimed they had put in seven quarts. I thought the transmission takes only five quarts of fluid .They could only tell that my radiator was leaking and that it was connected to the transmission which made the transmission fluid to leak also. I later called the parts and confirm the price of transmission at $19.99 per quart. They lied to cheat me and reap me off my money. Folks, be careful with these people and look at your bill before you pay them because they may jack-up the price without you knowing.

Beware! I took my Nissan in for an oil change, was told I needed brake flush, coolant flush and an air filter replaced, fine. When I picked up my car from having these services done, I was told I had a hole rusted through my exhaust manifold and it would be very expensive to repair ("couple thousand dollars") and I should take it to a shop like Midas and it could be done much cheaper. Leaving this service appointment, my car was making a new, constant, very loud humming noise. I called the warranty company and learned that this repair would be covered under my warranty. I called the service department back and was questioned about when/where I bought my car because they did not know I had a warranty, apparently they use a different warranty company. The service provider did not offer to bring my car back for repair and quickly got off the phone. When I called back, I was given the run-around "oh, Mike helped you before, he's at lunch and will call you back," which never happened. I called again the next day asking for the manager and was then allowed to make an appointment. When I brought my car in, with my warranty, I was told there was not a problem with my manifold ("you told your warranty company you had a hole in your manifold, that's not true"), that a flange had broken or rusted and that was not covered under the warranty. I asked them not to do anything else. When I picked up the car, it was making a new rattling noise. I took it to a mechanic recommended by a coworker. Upon taking a cursory glance under the car and hearing the noise, he tells me not to return there, "they have disconnected your exhaust and broken the flange and it will need to be welded." This is from a guy that had no stake in the car, he had already told me he doesn't work on Nissan's but would refer me to someone else. I am totally disappointed this MJ Nissan place was dishonest and crooked!

GREAT PARTS DEPARTMENT!! After several trips to aftermarket parts houses, I was beginning to think I was out of luck on getting a part for my 2005 Altima. I called Michael Jordan Nissan and not only did the parts person know exactly was I was talking about, he had it in stock. The gentleman was very friendly and knowledgeable. This will be the first place I stop the next time I need something for my car! Thanks!!