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Internet Sales: (513) 200-5025
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Parking: Lot
Reviews
03/26/2013
Worst decision, hands down, I have ever made. These people are liars, as are most salesmen... But these people are another caliber of bad. Greg, Evan, Don, Dave, Michelle- I know them all by name and the games they try to play. I am currently almost 7 months pregnant, my husband and I took our two children to purchase a vehicle from these people stressing about how safe and reliable were obviously two huge key factors with our purchase that day. I'll try and put this all in a nutshell as best I can. We ended up pulling off the lot (we live well over an hour away) only to get all the way home, pull off the interstate and go to turn in a major intersection (with our kids in the car) and the transmission slips and sends us flying from 5 to 15 mph. Called the very next day, had to take the vehicle back to get what they told us was a rebuilt transmission... Only to be told WE have to pay for half of it. There warranty is CRAP, by the way. The one mechanic they do have in their "fully serviced auto dept" is inept and cannot deal with any problem he is given. I was stern, held my ground and told them I refused to pay anything because they sold me a car with a broken transmission. Miraculously, the salesmen happened to find extra money we had paid that had been misplaced due to a "glitch" in the system and they now had enough money to pay our half of the cost to get it fixed. WHAT A JOKE! 4 days later, we go to pick up our vehicle, only to be told that a belt and spring were replaced. Needless to say, a week later.. The transmission starts slipping again. They have now had our vehicle for OVER A WEEK and their communication has been the worst of the worst. Literally have not called us one time, and everytime we have called them we have been put on hold for over 20 minutes and left without an answer as to what is going on. These people have had our vehicle more than we have since we've purchased it! This is a nightmare and has traumatized me from ever buying anything ever again. I cannot stress enough- DO NOT PURCHASE FROM THESE PEOPLE!!!!
Details
Phone: (513) 874-3000
Address: 7371 Dixie Hwy, Fairfield, OH 45014
Website: Used Car Dealer, Special Finance
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