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Crown Ford

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CLOSED NOW
Today: 9:00 am - 8:00 pm
Tomorrow: 9:00 am - 8:00 pm
Years in Business icon
24 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(910) 867-1121CallVisit WebsiteVisit WebsiteMap & DirectionsDirections256 Swain StFayetteville, NC 28303Write a ReviewWrite Review

More Info

General Info
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (910) 867-1651

Phone: (910) 920-9614

Phone: (910) 778-1692

Fax: (910) 764-2503

Fax: (910) 867-6129

TollFree: (833) 803-2318

Brands
Ford
Payment method
amex, discover, master card, cash, check, debit, visa, financing available, all major credit cards
Neighborhood
Terry Sanford
AKA

Ford Motor Company

Crown Ford Fayetteville

Crown Ford of Fayetteville

Other Email

Categories

Reviews

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RS
Rodley S.

09/18/2016

Overall
Expertise
Professionalism
Selection

Bought a used ford truck it's really nice love it andvafter I got it they answered any questions I have and they stand behind their autos

SC
Shayne C.

11/09/2015

Overall

Just brought my new Ford Focus in for its first oil change and service after a road trip home to Mass. Chas Ward was my advisor and I would recommend him to anyone. Very professional and gets the job done with a quickness.

JB
Ja B.

10/27/2015

Overall

Great Truck Service Department, Bruce and crew make it a pleasure to get service on our E-250 Handicap Equipped Van

TA
Terry A.

04/10/2015

Overall

Worst experience I ever had trying to buy a new vehicle, Josh in finance totally rude unhelpful , unprofessional and arrogant, find someone that appreciates your business this is not your dealer.

KV
Karleen V.

04/07/2015

Overall

I bought my new Ford Escape at Crown Ford last week and the whole process was great! Our sales guy J.R. was awesome as was his manager, Kenny! Couldn't have asked for a better experience!

MD
Mireille D.

02/24/2015

Overall

I bought now 1 car and 1 truck from Ford Crown. I am very happy and satisfied with the service , care and friendliness.

ML
Mark L.

01/07/2015

Overall

Fast and easy service! Great service from service advisors all the way to mechanics! Thanks for all your help!

JL
Jamie L.

10/08/2014

Overall

The people at Crown Ford were very friendly and helpful with my vehicle purchase. I feel I got a great deal and would recommend to family and friends. Thanks for my awesome Ford F 150!!!

TL
Trisha L.

03/03/2014

Overall

Regardless of the previous reviews, I must say that I felt/feel very comfortable with Fords. Now I have not purchased a vehicle from them, but the Quick Lane & service area are awesome! Of course, there is going to be a wait at times, but they are super friendly and wonderful at answering my questions. I would totally recommend them. :-D

alexander910

02/25/2013

Overall

Very Unprofessional; Please be on your Toes and prepared to be waited out ( Iced ). These people will Lie, cheat and Steal.. Honestly, just drive the extra 15 mins and save the hassle.

hhall73

07/19/2012

Overall
This dealership is terrible. ...

This dealership is terrible. I walked out of there with a car that I loved in June, and walked out again in July without a car due to ZERO fault of my own. We are pretty sure we were lied to about more than one thing. We aren't really sure because we heard something new almost every time we had to deal with someone else. An issue with the previous owner of my car's paperwork and pay off. An issue with the previous owner's power of attorney. Registration will be in any day even though my lending bank didn't get the title application until a month AFTER I purchased the car. The previous bank lost the title. Which is true? All? One? None? Who knows. Maybe if they hadn't sold me a vehicle without making sure that the previous owner's paperwork was correct, they wouldn't have lost a customer. I will never do business with Crown Ford again. Thankfully there are two Ford dealerships in town.

ssgtusmc26

06/07/2012

Overall
NIf you dont have to deal with...

NIf you dont have to deal with these guys dont! They will cheat you in a heart beat. I just bought a vehicle from them and they tried to make me buy a warranty that I refused then after we left they tacked the price on to the sales price and told the bank that is how much we agree to pay for the vehicle. Also it took three weeks and two managers to get them to send the information to the bank so the bank could release the funds. They were very rude any time you called them and while we were in the office the employee was on speaker phone talking inappropriatly to the receptionist. Something no one else should have heard. These guys will cheat you in a heart beat. Military stay away do not deal with them!

mallorieabrams

11/09/2011

Overall
wonderful service

great service and very nice and helpful sales reps. they try their very best to help you even if it takes all day!

Details

Phone: (910) 867-1121

Address: 256 Swain St, Fayetteville, NC 28303

Website: http://fayettevilleford.com

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