1st Choice Auto Body Inc

They took really good care of me the morning after my accident, picked me up and brought me over to deal with the paperwork, even offered to pay for my rental since I didnt have rental coverage on my insurance policy. I was told initially that it will take a week and a half to get my car back, considering the damages I knew it would take over two weeks, if not more, to have it repaired. I got my car back a month and a half later... Yes, very upsetting, considering lost income and such... However, I went there instead of calling, and spoke with the owner. Without any hesitation, they waived my deductible. They also took care of the damages that my insurance company failed to estimate. In addition, they put on new tires (purchased by me) for free and detailed both the inside and the outside of my car before I got it back. They even fixed and painted damages that were completely unrelated to the accident. Overall, they have done over $1000 worth of body work for me for free. They run their business in a somewhat old fashioned way, and do not practice the best communication with their customers, which may explain the poor reviews. However, everyone I dealt with has a huge heart and a ton of compassion. Not only my car looks better than it did before I crashed it - exceptional workmanship - I also made new friends, and I am actually planning on bringing my mom's car to this shop to fix some scratches. I guess your experience with a business depends not only on their operations, but also on your personality and how you deal with people. Despite my initial frustration with their service, I am extremely happy with the overall experience. If you plan on taking your car to them, or if your car is already there - talk to them. Dont sit and wait. And tell them about the only positive review you found on the web - they will know who wrote it :)