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Kdk Enterprises Inc
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01/22/2023
Horrible experience, avoid at all costs!
I brought my car in after having backed into a poll, with a small dent in the rear panel and a few scratches. I ended up bringing it back three more times to fix mistakes they made, including forgetting to attach a bracket and a misaligned rear panel. Their customer service is dreadful. One time I was not even acknowledged when I walked in. The employee at the front desk looked at me, picked up a part and gave it to another employee, saying "This goes on her car". He then walked out. The final blow was when I asked the manager Dave if he had seen the panel, because it was so badly misaligned. His response was, and I quote, "You crashed it, that's the best we can do". I filed a complaint with their corporate office and the Better Business Bureau. They never responded to either and so my case was closed without any resolution. Avoid this business at all costs.
Details
Phone: (253) 838-6850
Address: 32828 Pacific Hwy S Bldg C, Federal Way, WA 98003
Website: http://maaco.com
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