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Reviews
08/15/2018
Please do your research on car buying before you buy a car, saleman will suck every penny out of you if you let them. Hiley had a pretty good selection so we tried them out. We definitely didn’t get the family oriented vibes when we walked in, they wanted to know what occupation we were in, fishing to see how much money we were worth. They refused to sell us the car that we came in to buy. Then proceeded to go thru the purchasing process (running credit checks and trying to approve loans) on multiple different cars to see what we could and couldn’t get approved for I guess. As they were doing this, the loans were $20,000 over the price of the car. We just walked out pretty frustrated, didn’t want to have any part of that, and went to Subaru of Plano. We had really great service with Subaru of Plano. They were pet friendly, family fun, and didn’t wait at all. They gave us the car we wanted. We purchased the 2019 Subaru Ascent Touring. THEY DIDNT TRY TO MILK US FOR ALL WE ARE WORTH, and couldn’t ask for anything better!
07/08/2015
If you are looking for a new or used Subaru go to Michael LaMarr! After meeting several typical salesmen with dishonest, sleesy attitudes, Michael made my first car purchase very positive. I feel 100% happy and taken care of even after purchase. He is very straight forward, honest and knowledgable.
02/05/2015
I have never experienced such horrible service. Between the lies and communication errors made I will NEVER send my family and friends to the establishment ever again. I myself had purchased 2 vehicles and at least 5 members of my family and friends have also purchased vehicles here. We have all had bad experiences with Hiley. "Hiley Disappointed"!
04/13/2010
I went to the new Hiley Buick GMC dealership (formerly Frank Kent) last week and bought a new Yukon and was treated like a jewel. I have bought many cars from the Hiley's over the years and have always been treated great. They made me a great deal on the Yukon and I was in and out quickly. There was no back and forth and it was just a great experience overall. I totally recommend these guys.
Details
Phone: (817) 632-8800
Address: 3505 SW Loop 820, Fort Worth, TX 76133
Website: http://www.hileysubaru.com
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