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11/21/2014
This place did minor work on my car in the past so they were familiar with my vehicle. I went in and explained to them that I'll be driving across country a week from now and wanted to get a diagnosis on what I specifically needed repaired/tuned in order to have a safe drive. Although I'm not mechanic savvy, I pointed out 2 issues currently wrong with the car 1) Loud noise from gearing shifting and RPM, 2) Squeaking noise from the front of the car. I also asked if the "clutch" was fine and they said YES!. They looked at the car (didn't even put on a lift ramp) and told me in confidence that I would need the following work done to make it across country.... Fuel Induction Service, Steering Fluid Exchange, Brake Fluid Exchange, and new spark plugs wire set. So after 45 minutes worth of labor done, I'm billed $634.63, charging me $483.17 for 45 minutes worth of labor and $98.96 for spark plug set -ALL FOR CHANGING FLUIDS!! OH, that's not it, they wait until AFTER the work was done to tell me that I needed a new clutch set, wheel bearing and oil seal, which is over $2000 worth of WORK!. All of this after they INITIALLY told me before they did the work that I WOULDN'T need a new clutch set. So now I can't use the car to get across country to start my new job.
Details
Phone: (540) 785-8888
Address: 3401 Spotsylvania Mall Dr, Fredericksburg, VA 22407
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