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        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 2384 Plank Rd. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
        Email
        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, discover, master card, visa, cash, check, diners club
        Location
        Fredericksburg Design Ctr
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Links

        http://PepBoys.com

        https://www.pepboys.com/appointment

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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        Reviews

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        EW
        Edward W.

        06/15/2016

        Overall
        Expertise
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        The report I then got from them after they looked at my car was disturbing and totally inaccurate. Their diagnosis included telling me that 1) The engine could not be repaired. 2) That there was no compression in the bad cylinder. 3) That the piston had internal damage and was hitting the bottom of the spark plug, 4) there was engine block damages and 5) there was internal engine damages. 6) I was told I needed to get another engine.



        Everything they told me was a lie. They charged me $317.74 for this "diagnosis".



        After I got my car back, I had the helicoil put in for less than $400, and the car ran perfectly. NONE of what Pep Boys told me turned out to be true.



        These people don't know what they are talking about

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        Details

        Phone: (540) 373-0365

        Address: 2384 Plank Rd, Fredericksburg, VA 22401

        Website: http://PepBoys.com

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