More Info

Brands
Nissan North America
Payment method
financing available
Neighborhood
Garden Grove
Categories

Reviews

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JH
J H.

01/25/2014

Overall

The point of all this is that they saw us as easy targets. They set the bait (a unbelievable deal) hooked us (deceived us to believe our loan was accepted) and reeled us in (got us to sign the contract under the imprecation that we were financed already.) They thought that maybe because of our credit scores we would accept there secondary offer cause we thought it couldn't get better, or that we fell in love with the car and would do whatever it takes. In reality I was always one step ahead of all of them and knew better. They picked the wrong guy to mess with and I let SCOTT & MIGUEL know that I knew all this was a spot delivery scam. They couldn't believe how much I knew, how I was able to come back at them with facts when they fed me there lies, and even asked if I was in the car business cause they knew I wasn't gonna let myself get screwed and they lost. According to them its "common practice." Now that I know OC NISSAN works that way ill make sure never to go back and make sure I protect others from falling into the web of lies and deception. Today I got my documents back and our deal is completely over but my revenge is just getting started.

atnpbvg

09/12/2011

Overall
PLEASE, DO NOT GO TO OC NISSAN...

PLEASE, DO NOT GO TO OC NISSAN of GARDEN GROVE, CA for anything (ie. buying a car, getting service maintenance for your car, etc.). I DO NOT RECOMMEND OC NISSAN OF GARDEN GROVE, CA TO ANYBODY - ESPECIALLY MY FRIENDS AND FAMILY, SO THIS MEANS TO ALL OF YOU, TOO!



I bought a car from them and I was treated badly, without Integrity and Ethics (they say they have high Integrity and Ethics - this is BULL CRAP!), and they damaged my car in so many ways (broke my front window, scratched my odometer's window and doors, dirtied my car with black stuff, dented my tire's metal thing - making my car lose tire pressure every month, dented the side-bottom of my car, and yelled and lectured me about Nissan of Garden Grove's Integrity and Ethics after losing my personal belongings). I told them about this - they didn't care and said that they do no such thing. They only fixed my front window because the damage was too big to be ignored.



Also, before I bought the car - my mind was set on a different car with cash back on it - the sales person told me to buy another car because it has the same amount of cash back on it, so I did. THE CARTHAT I BOUGHT DID NOT HAVE ANY CASH BACK VALUE AT ALL! The sales person told me that the INVENTORY PRICE is the SAME as the MSRP (MANUFACTURE'S SUGGESTED RETAIL PRICE) - SO NOT TRUE! Also, I was denied a print-out copy of the INVENTORY PRICE - people, please know that if you ask for a print-out copy of the INVENTORY PRICE - you should get it (they shouldn't deny you). Also, I was promised a whole year's worth of free oil change (no matter how many times I brought my car in for the service) - THEY LIED! I ONLY GOT 4 FREE OIL CHANGES IN TOTAL.

Details

Phone: (714) 537-0900

Address: 9222 Trask Ave, Garden Grove, CA 92844

Website: https://www.nissangardengrove.com

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