Loren Hyundai

Deserve 0 STARS......check out the other negative feedback that they have received and BEWAREl The WORST car purchase that I have experienced in 40 years of car buying! Shame that that their customer base are honest trustworthy north shore customers. Alex and Greg and Phil their business Manager all had a hand in misrepresenting my deal with them., I walked out with 2 different sale agreements (hmmmm the attorney general will be contacted). Their sale prices are only listed to get you to visit their dealership. I originally called ALEX about a vehicle I was interested and asked specific questions. He misled me and did his job to get me to step foot into their dealership, so that my trip wasnt an entire WASTE of time, asked me to give me a price on a different vehicle sitting. That's when the GAMES begin.. If you try to finalize a deal with them they will not tell you that they are going to slip in additional fees like $799 for delivery and $289 for VIN etching without your knowledge. NOT true that their vehicles go through a 150 point inspection either. Had a master mechanic inspect it after hearing clunking sounds when backing up the vehicle. The car I pulled out with needed over $1300 worth of repairs and UNSAFE. The only way that their SERVICE department could miss that is if they never inspected the vehicle or planned on having their sales department pass that cost to a future trusting customer. The worst car buying experience ever.....UPDATE! Greg their used car manager agreed to repair my car and after dropping it off, they kept the car hostage for 4 days! When they called to let me know the car was done, found that they did not repair the vehicle as agreed. I paid out of pocket to have the work done elsewhere. My mechanic got parts to complete the repairs in an hour. Loren Hyundai told me that parts needed to be ordered from out of state and why I had to wait 4 days......THIS is how they treat customers??? THIS how you want to be treated?? To date, I have made 5 visits to their dealership to try to resolve these issues to no avail. DONT say I didn't warn you!