Hands on Computer Repair

The Hands On Computer Repair replaced my desk top hard drive with Seagate about 2 years ago. I did not like the noise it was making and I have taken it back to them but I was told it was just a loud fan. It still bothered me and I got used to using my iPad instead.
I finally took it to another computer repair shop and he told me that my hard drive was bad. It needs to be replaced again. I also found out my computer had not retail hard drive but an OEM hard drive. This is only sold to computer manufacturers or computer distributors.
Seagate has a 3-year warranty but I was told that I must go through the shop that it was purchased.
The couple who identified themselves as owner was downright rude saying they don't believe me even I had the receipt. Since it has been 2 years, they had no intention of helping me getting a replacement from Seagate.
So I have lost my money for the whole transaction but I don't want anybody else to go through the same experience.

I've been using these guys for years... The computer they constructed for me 5 years ago is finally getting replaced.... and they are the ones to do it :) Always friendly, fairly priced, and they will go way out of their way to make absolutely certain I am happy with my system. I'm giddy with anticipation of my next visit, which will be tomorrow!

I was so impressed with these people! The store was easy to find and the technician came out and help my bring my computer in.

They are very professional and I don't remember when I was treated in a great manner. They kept me informed...fixed my computer and carried it back to my car. The price was very fair. I will recommend them to others.