Pohlman Jeff Tire & Auto Service

I needed a new muffler on a old 2001 Subaru Outback and they were able to get in done by 3:00 PM on a Friday with no prior appointment. Dropped off at 8:30, they called about 12:30 with an estimate, said only the muffler and the pipe from the catalytic converter back to the muffler needed replacing. I know other places would have tried to say the converter needed replacing and added $800 to the estimate. The labor on the exhaust was very reasonable, most of the expense was parts. Very nice guys in the place. I didn't wait while they worked but the waiting area was clean and nice. They checked a noisy A/C compressor and gave me 2 estimates for replacement options and no pressure to decide immediately on that. Will definitely return here for service on this and other cars.

I was 'stuck' in downtown Hamilton one day on business (I live in Cincinnati). My car started sounding and feeling really bad, something was off with the engine, and the check engine light started flashing. I thought my engine was about to go. (I have a 1998 4Runner). It was almost 5:00p.m. and I had no idea how far I could get without causing more trouble. I randomly found this place from an Internet search and was only a few blocks from where I was downtown. They closed at 5:30p but they gladly said they would take a look. The inside of the shop is very clean, lots of chairs, TV, etc. The people there are totally and genuinely nice people you would want to be your neighbors. Anyway, after only about 15 minutes a tech came out and said it was something minor - a couple plugs and wires were misfiring so the cylinders were off. The tech said they taped the wires to hold them in place long enough for me to get home and get it fixed in my own time. Best of all, no charge. He just said "Just tell your friends to come here." So that's what I'm doing. Very nice people, honest service. I would definitely bring my car here for any work in the future if I lived anywhere nearby.