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Exclusive-Hair-Salon-And-Spa

Exclusive Hair Salon & Spa

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Kathleen M.

01/23/2015

Overall
WORST EXPERIENCE EVER

If I could give this salon a 0 star review I would. I know numerous people that have gotten services at this salon and they were absolutely terrible. They do not follow state regulations when it comes to performing in the salon I.e my friend now has a huge infected scab on her head due to inproper use of lightener. When she brought up the issue and expressed it in tears that she was COMPLETELY AND UTTERLY dissatisfied with the service & now has an open wound on her head, service done by stylist Beth, the situation was handled completely unprofessional, immaturely, poorly, did I say UNPROFFESSIONAL. The only thing I can say is please if you care about your hair and your well being do NOT go to this salon.

anonymous

01/05/2013

Provided by Superpages
Overall

Not good for bussiness advertisment when her boys r not very nice people @ all....very very bad job & went back & showed the gvirl & she said make an appt.& she would fix it....I knew she over procees due 2 her eating in back room with no timmer set....never went back & never will...I want to rate 0....u can only do 1-5

gemini4686

03/17/2012

Overall
If I could rate this less than...

If I could rate this less than a one I would. I went in there to treat my four girls to a pedicure. As a result of our visit, one of the nail technicians spilled red nail polish on her brand new sandals that were white. If that wasn t bad enough the business manager was the only one who took the shoe and attempted to get the paint out of it. When i went to pay my $86.00 and tip of $25.00, there was no offer to reinburse for the services but they were going to see what protocol was for the shoes. The next day, the owner called and told me to go get the new shoes and she was reinburse me. I drove out ot Gettysburg (about 20 minutes each way) spent the gas to get the shoes, come back have them reinburse me $12.00 only for my kids to tell her that her employee attempted to blame my five year old for her spilled nail polish. Lisa Nobel told me that this wasn t sure, she wasn t there to know what happened but she was going to believe her employee . one word--UNPROFESSIONAL!! What business owner makes a paying client feel like that? Lisa needs to be shut down, she doesnt have a clue what she s doing over there!! DO NOT GO!!

anonymous

08/26/2011

Provided by Superpages
Overall

If you need a manicure, ask for Selena... she's thorough and very accommodating! It was my first visit to this salon, and I WILL be back!

anonymous

08/23/2011

Provided by Superpages
Overall

I've been a customer of this salon for 3 years now. This place is truly a beautiful and relaxing place. The owner, Lisa knows what she is doing. The honest and experienced stylists are great at hair, nails and waxing. I would not hesitate to go to any of them. The staff is knowledgeable and their goal is to make you feel good about yourself when you walk out. From the massages and facials to pedicures this place really has more to offer than any other salon I've been to. I'm never going anywhere else.

anonymous

08/09/2011

Provided by Superpages
Overall

My cousin & I, along w/ her mother & 3 other friends booked an appointment on 08/5/11 to all have mani-pedi's & a couple of us pedi's w/ acrylics. All of the girls in there are very nice. After speaking w/ most of them, we found that most of them just got out of beauty school & that none of them specialized in nails, which was obvious. Just a day prior the owner told me that all the nail techs have at least 5 years of experience. My aunt had to have her toes redone 4 times & her nails redone 2 x. I had to have my toes redone 3 x. The paint job that was done on my one friend's set of acyrlics was aweful. The "french" part of the paint was jagged and shaky. My other friend has very short nail beds & instead of using clear acrylic nail extensions they used white, which looked terrible. We were all supposed to have french manicures done and with the white nail extensions that they used, all you could really see was the white extensions & not the pink nail bed. I don't recommend this place

anonymous

06/18/2011

Provided by Superpages
Overall

i brought my wedding party to exclusive and thought they did a great job on everyones hair. i let the girls all pick out their own style and think they were all happy with theirs also. everyone was very nice. when i 1st went in to a practice updo i really didnt know what i wanted and jen helped me get ideas.

anonymous

04/18/2011

Provided by Superpages
Overall

I would not choose this salon. I went in for a style and color and during the appointment I came second to a bride to be and her mother. The staff attended this other party as I waited in the chair. I left with color on the back of my shirt and around my face and ears and for the price the service was very poor. Need less to say I will not be going back again.

anonymous

11/29/2008

Provided by Superpages
Overall

A very relaxing, cozy atmosphere with professional and friendly service. The massage I received by Lisa was wonderful. The best I ever had. My hair stylist Monique took her time and didn't make me feel rushed. She listened to me and made sure she understood what I wanted and made the appropriate recommendations. It was a very enjoyable experience. With the holidays coming I will be giving gift certificates as gifts to this Spa!!!

wonderlin

11/02/2008

Overall
A great local salon

A great locally-owned salon.

I got a gift certificate and just kept going back I get a slightly lower price than my previous "chain" salon with MUCH better service!

I even like the sinks better- no more back aches from being in an uncomfortable position.

Details

Phone: (717) 630-0966

Address: 11 W Clearview Rd, Hanover, PA 17331

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