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This place is in bed with the insurance companies.
Do not take your car here unless it's worth a $10,000 bill.
12/21/2016
Run away from this place fast!!!
The building looks fancy but they do shoddy work. I brought my vehicle in there after it was hit. I was hit in the back. The trunk started leaking. Honestly, I cant say that I remember exactly when the trunk started leaking but it wasn't until after they "repaired" it. They give a lifetime warranty but trust and believe that they are going to find every way possible to back out of it. First they tried to tell me that the car was declared a total loss so that's why the trunk was leaking. Really???? Now I took another car there that was declared a total loss maybe a year earlier but the car that's there now IS NOT. And if the car you're looking at now was declared a total loss you know darn well you would've done more to repair it than the $1600 receipt says because you are expensive!!! Nice try though. So after they weren't able to wiggle out of the "lifetime warranty" that way they told me that the car was hit before I owned it. Hold on, now that I remember, they first suggested that it was damaged after they made their repairs. To which I say well that's impossible because that was the last wreck I was in. Then they proceeded to say that it was maybe hit before I owned it. Funny thing that if it was hit before I owned it, I had never experienced the trunk leaking before you touched it. I guess I should have contacted the previous owner to find out who fixed it then. Bottom Line is this, THE TRUNK WASN'T LEAKING BEFORE YOU "REPAIRED" IT. NOW YOU'RE TRYING TO BACK OUT OF THE LIFETIME WARRANTY. They had no intention of honoring the Lifetime Warranty. I believe their plan was to bounce around until they found an excuse they were happy with. The only restitution they offered was to have my husband come by and look at the damage. At this point I'm like ok wow yea let me come pick up my vehicle ...
CHECK THEM OUT WITH THE BBB, OH THAT'S RIGHT THEY'RE NOT BBB ACCREDITED.
12/21/2016
Provided by SuperpagesRun away from this place fast!!! The building looks fancy but they do shoddy work. I brought my vehicle in there after it was hit. I was hit in the back. The trunk started leaking. Honestly, I cant say that I remember exactly when the trunk started leaking but it wasn't until after they "repaired" it. They give a lifetime warranty but trust and believe that they are going to find every way possible to back out of it. First they tried to tell me that the car was declared a total loss so that's why the trunk was leaking. Really???? Now I took another car there that was declared a total loss maybe a year earlier but the car that's there now IS NOT. And if the car you're looking at now was declared a total loss you know darn well you would've done more to repair it than the $1600 receipt says because you are expensive!!! Nice try though. So after they weren't able to wiggle out of the "lifetime warranty" that way they told me that the car was hit before I owned it. Hold on, now that I remember, they first suggested that it was damaged after they made their repairs. To which I say well that's impossible because that was the last wreck I was in. Then they proceeded to say that it was maybe hit before I owned it. Funny thing that if it was hit before I owned it, I had never experienced the trunk leaking before you touched it. I guess I should have contacted the previous owner to find out who fixed it then. Bottom Line is this, THE TRUNK WASN'T LEAKING BEFORE YOU "REPAIRED" IT. NOW YOU'RE TRYING TO BACK OUT OF THE LIFETIME WARRANTY. They had no intention of honoring the Lifetime Warranty. I believe their plan was to bounce around until they found an excuse they were happy with. The only restitution they offered was to have my husband come by and look at the damage. At this point I'm like ok wow yea let me come pick up my vehicle ... CHECK THEM OUT WITH THE BBB, OH THAT'S RIGHT THEY'RE NOT BBB ACCREDITED.
09/19/2009
Provided by SuperpagesExtremely satisfied with California Custom's work! My car was badly damaged from a hit and run, and they worked with my insurance company to take care of everything and repaired my car to pre accident condition. The process was quick and I felt comfortable leaving my car in their hands. I highly reccomend this repair facility to anyone.
11/21/2006
Provided by SuperpagesI received my vehicle after 4 months of waiting on it to be repaired. I returned my car for additional repairs due to your motto. (100% GUARANTEED) Once your mechanics/technicians looked at the car they determined it was not their problem the issues we were having with the vehicle. I was called to pick up the car, and was told there was nothing that could be done to repair was falling apart. I work with the public and the attitude I encountered was horrible. At this time I am in the process of seeking legal advice. I do not feel that afer $19K spent I can just walk away with a vehicle not running properly. I have been denied pertinent information needed to reach the owner of Calafornia Customs. I am sure in the next few days I will have the information needed to foward to my attorney.
11/21/2006
Provided by SuperpagesI received my vehicle after 4 months of waiting on it to be repaired. I returned my car for additional repairs due to your motto. (100% GUARANTEED) Once your mechanics/technicians looked at the car they determined it was not their problem the issues we were having with the vehicle. I was called to pick up the car, and was told there was nothing that could be done to repair was falling apart. I work with the public and the attitude I encountered was horrible. At this time I am in the process of seeking legal advice. I do not feel that afer $19K spent I can just walk away with a vehicle not running properly. I have been denied pertinent information needed to reach the owner of Calafornia Customs. I am sure in the next few days I will have the information needed to foward to my attorney.
Details
Phone: (504) 362-8226
Address: 1424 Manhattan Blvd, Harvey, LA 70058
Website: http://www.californiacustomsla.com
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