More Info
- General Info
- Getting into a car accident isn't a pleasant experience; but we hope to make as smooth as an experience as possible. We take pride not only in our high level of customer service but also our state of the art facilities. Specializing in custom color matching and elite auto body repair, our color match guarantee is a lifetime warrantied workmanship! If you need help getting to any of our five locations, we also provide towing services to get you here and fixed up and back to your daily obligations. Need your car repaired, towed or touched up? Come to our shop and our ASE Certified Mechanics and Bonded Professionals will provide comprehensive service on any make or model to assure full vehicle recovery from an auto accident. We understand that our customers need their cars repaired in a timely fashion and have a staff that is ready to deliver it to you at each of our locations. Call today for a quote!
- Email Business
- Extra Phones
Phone: (281) 463-9047
- Brands
- Ford,Dodge
- Payment method
- financing available
- Neighborhood
- Easton Commons
- AKA
Copperfield Collision Ctr
Copperfield Collision
Copperfield Collision Center
- Categories
Reviews
03/11/2014
Stay away from Copperfield Collision, back on Jan 5th. 2011 I had a minor accident where my Explorer 2000 slid on a wet road and ended up in a ditch. 5 minutes later a wrecker from Copperfield Collision was getting ready to pull it out of the ditch, as I had no other means of going back to my house I had to ride up with the wrecker driver to my house, a short 10 minute drive. During this time, he convinced me to have my truck taken to his shop: Copperfield Collision where, he said, would be fixed in no time and at a very reasonable price. I accepted. Several days later I called the shop because during all this time they had not called me, and a guy by the name George ask me to go by the shop because in his opinion my truck was a total loss. The same day I went to the shop to find out that although the truck was perfectly drivable, he would not fix it because in his opinion when a car gets wet it is ready for the junk yard. Since I disagreed and I said I was taking my truck somewhere else, he told me "Not before you pay our bill which amounted over $400 dollars" his figures were $150 for the tow (6 miles) $250 for administrative fees (???) and $40 daily for parking. After arguing with him he cut me free for a ransom of $380 or so I felt. 5 days later I picked up my truck from another shop where my total bill was $640 (for repairs that they really performed, not for any fees or parking rights) and ever since I am a happy camper again. STAY AWAY FROM THE SHISTERS OF COPPERFIELD COLLISION, is my best advice.
As a representative for Copperfield Collision, I truly am regretful your negative experience with us. While I understand your frustration with the charges you had to pay, you must also understand that the tow truck is a separate company that we are getting reimbursed for. Those are standard charges but we do not set them either way. The administrative and storage fees are also an 6 industry wide standard that you would have encountered anywhere you went. While I did not personally see your vehicle, I can assure you a total loss and a 640 dollar damage are very easy to tell apart from each other and all of our professionals are more than qualified to tell such a difference. Our store has never turned down business if we are able to fix a car the correct way and put it safely back on to the street. We have been in business for over 10 years with 6 other body shops servicing the Houston area and put customer satisfaction as our top priority. I do apologize for the inconvenience and hope you would give us another try the next time you need us. Although I hope you never need us again.
01/18/2012
My son had a little accident in the school parking lot. One of the other shops in Copperfield wanted over $700 to fix it. There was nothing wrong with the truck other than a little scratched paint. Copperfield Collision buffed out the scratch for $20. I was so impressed I took my Mercedes in to get some body work done. Very reasonable and the work was excellent and done when they promised. I have since sent many of my friends to Copperfield Collision and they have all been happy.
Details
Phone: (281) 463-9000
Address: 8424 Highway 6 N, Houston, TX 77095
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