More Info
Auto Body, Paint & Mechanical Repair
- General Info
- About us: Welcome to Speed Auto Body & Auto Service, where we specialize in keeping our customers' vehicles looking and running as good as (or better than!) the day they rolled off the lot. With 14 years experience, we understand how easy it is for your car to get dinged, dented and scratched in the course of your everyday comings and goings, and how frustrating it is when your car breaks down or makes mysterious noises. Fortunately, you don't have to get bent out of shape. Call the expert team at Speed Auto Body & Auto Repair and we'll have your vehicle back in action again in no time! Whether it was a run-away shopping cart or a three-car pile-up that did the damage, count on the collision repair specialists at Speed Auto Body & Auto Repair. Give us a call today for an estimate.
- Extra Phones
Phone: (301) 927-8807
Phone: (301) 699-2222
- Payment method
- amex, master card, visa
- Languages
- Spanish
- Categories
Reviews
06/29/2011
I previously had work done by Hyattsville Auto Service in the past and they did a decent job. I brought my Honda Civic in to them in order to diagnose a rattling sound in the rear suspension. The one mechanic simpy looked under the rear wheel well and said I needed a new strut. I told them to go ahead and replace it. At first it seemed to fix the problem, but after a week the sound was sitll there and it was getting worse.
I brought my car into a Honda dealership a few weeks later for its required maintenance check and asked them to take a look at the rear passenger side suspension as it was still making a rumbling and sometimes sharp sound when I would go over bumps or holes in the road. They took a look and diagnosed the problem as the strut having been improperly installed. I told them to reinstall it correctly and it fixed the problem.
I called Hyattsville auto service asking for a reimbursement of the cost for reinstalling the strut properly. I was not asking for them to pay the cost of the reinstall and the orignal work, just the labor to install the strut properly. They said that I should've brought it back to them and I explained that I didn't bring the car to the Honda dealership to have the suspension fixed, but to have its required maintenace done and that once I learned that it had been installed improperly my faith in Hyattsville auto to correctly install it was diminished and that I had no guarantee that it would be installed correctly by them.
I argued for the full amount of the labor cost it took to fix the problem by the Honda dealership, but was denied, then I asked for the original amount I paid Hyattsville, which was less than the amount to fix it properly) but was denied, I than said the orignal labor to install the strut should be reimbursed because I paid for a complete job but did not get it, as the labor was faulty, that was also denied. I was repeatedly told that I should've brought it back to them so that they could fix it, though I kept saying that I would have brought it back except that I found out it was not installed correctly and that I had no guarantee that the work would be done properly by them. I offered to bring in the paper work from the Honda dealership documenting that it had been installed improperly, but they didn't want to even take a look at it.
In the end I found the lack of effort to work with what I consider a resonable request, was rather frustrating and that in the end I ended up having to pay to have the work done twice. Though this may be an anomally in their work quality I will not be going back to Hyattsville auto for any car repairs in the future. The fact that this was a simple install (a strut) and that they did not install it correctly leaves me with little hope that they would be able to fix anythign more severe.
11/17/2007
I'm completely satisfied with the paint job Speed Auto did on my car. I have a new car again!!!
Details
Phone: (301) 927-5511
Address: 2464 Chillum Rd, Hyattsville, MD 20782
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