- (844) 587-8613
3481 Saint Augustine Rd, Jacksonville, FL 32207
More Info
- Neighborhoods
- Pickwick Park, Southeast Jacksonville, St. Nicholas, Greater Arlington
- Category
GalleryView all (3)
Reviews
04/18/2017
Rogero & Williams Roofing Contractors re-roofed my home in December 2014. We selected them because they offered a 5 yr warranty on their work. The completed work left large gaps between the facia board and shingle surfaces which are large enough for squirrels and rodents to enter. We recently had a squirrel get into our attic because of the gaps they left in multiple areas. I have tried to contact them about this issue and even filed complaint with DBPR but have had no response (so much for their warranty). In addition they left nails all over the place in my yard. I'm still finding them. Also, I negotiated into the contract for them to install new gutters. After finishing the re-roof, they told me that they miscalculated the cost of gutters and were going to need more money to install the gutters. I ended up with a compromise of getting gutters in about 1/2 as much area as originally discussed. The contract wasn't clear.
Long story short, this company was pleasant until I signed the work order. After that, it went down hill pretty fast and we ended up with a poor customer experience. Tell your friends not to use this company.
04/05/2017
I couldn't recommend these guys more! They did a great job from start to finish! They were professional, polite, and did an amazing job with the clean up afterwards. My roof looks great and has stood up to some horrible storms since it was replaced. Definitely the best roofing company in town!
05/15/2015
Unprofessional, unbelievable horrible experience. Can't begin to explain what a painful process I had to go through because of these people. Avoid this joke of a company.
02/05/2015
Our roof and an interior hall were damaged when a tree came down during a storm. Rogero & Williams put on a BEAUTIFUL new roof and my hallway looks better than new! Great work!
12/13/2014
Rogero & Williams roof representative Ken Tate stopped by my house in December 2014, while driving through my neighborhood and said that my roof looked like it had roof damage caused by hail and wind. I had only one or two shingles missing and the roof was completely functional in my mind. They recommended that I file a claim through my insurance company 1-800 claim number and have an insurance adjuster look at it. I was a little apprehensive at first about doing that because my roof was 28 years old and I had never filed a claim on my homeowners insurance before but did so anyway and my insurance company bought my new reroof for me. I was extremely happy about that and they scheduled me for my install 3 days later on the following Monday. I chose the Owens Corning Oakridge Architectural shingles in Aged Cedar from the Artisan line. On Monday morning the crew showed up by 8am and the job was done on my 2500 sq ft roof that same day. The job was supervised by Jaryd Hurst. I met the owners Derek Williams and Jeremy Rogero. Everyone from Rogero & WIlliams that I met was very down to earth and easy to talk to and run a top notch business. I am not an easily impressed person but have to admit that the job turned out immaculately. Any questions I had were answered immediately. My roof has a 5/12 pitch and from the road showed a lot of roof. It makes my home look 100% better now. The whole process from start to finish was painless and only took 5 days from the day I called my insurance company. I liked that the Company and installers paid great attention to detail and that speaks volumes, as I too have an eye for detail.The old roofing was put into a dumpster that was delivered and they went around my house a several times with magnets to pick up any nails that might have gotten away. Bushes were covered up to prevent debris from falling down in them and I had absolutely liked that great cleanup process that was made during and after the install. I would highly recommend these guys to anyone that needs a roof.
08/20/2014
Rogero & Williams had a crew that performed an amazing job on an absolutely horrible roofline. They did beautiful work that was much prettier than I could have imagined because of what they had to work with. The crew couldn't have been nicer and was able to do it all in a day and not leave one speck of mess behind. I would hire them again in a heartbeat! Thanks!
Details
Phone: (904) 838-3781
Address: 2021 Art Museum Dr, Jacksonville, FL 32207
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