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OKP'S AFRICAN HAIR BRAIDING PALACE

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(3)
OPEN NOW
Today: 8:30 am - 9:00 pm
Years in Business icon
7 Years
in Business
(646) 316-6345CallMap & DirectionsDirections3800 E Stan Schlueter LoopKilleen, TX 76542Write a ReviewWrite Review

More Info

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General Info
NATURAL HAIR BRAIDING FOR ALL HAIR TYPES. GET YOUR HAIR, HAIR SUPPLIES & ACCESSORIES AS WELL
Services/Products
Natural Hair Care
Payment method
visa, discover, mastercard, all major credit cards, amex, paypal, debit
Location
3800 E Stan Schlueter Loop STE 105 Killeen TX 76542
Amenities
For all your hair, hair accessories, jewellery and ethnic print clothing
Associations
Veteran Owned and Operated
Category

Reviews

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SP
Shauvon P.
Edited: 05/18/2017
Overall
service

The absolute worst experience ever. My appointment was 9 and we did not get started until 10:15 not to mention they did not get there until 9:30. I sat there and listened to them try to charge a lady for hair that's suppose to come with the style. I asked for a discount for waiting over an hour for services and she stated that I already received a discount b/c I am paying less for a style I didn't even ask for. What the heck and how the heck. Now that I am mentioning this before she started on my hair she asked what I was getting, I replied, she gave me a price, and it was different from what she said on the phone. Lastly, they started working on the lady next to me hair and after putting the first twist in she said it was going to be more expensive b/c she did it too long so the lady had to tell her to redo it at a shorter length. I would recommend going somewhere else but I believe all the African braiding shops are connected in some fashion.
I know this post is all over the place but I am so aggravated if I didn't have a funeral to go to I would have walked out.

claimed iconBusiness Response05/18/2017

Shauvon I am very sorry for your experience. I am the owner and is no way shape or form connected to any of the other African Braiding shops. I would love to know the name of the employee who had you waiting as also the day your service was done. I am prior military and I know I open 0830 every single morning, 0840 the latest . I do not condone any form of maltreatment, disrespect or dishonesty to any of my customers. My customers are very important and if it means loosing a worker that is fine by me because I live for awesome customer service. I have also left you with my number to call because I would love to make it right. I will also check the time stamp on my surveillance system and appointment book as well. I havent had any early morning customer since I have established my business here in March of 2017. My store opens at 0830 every morning and doesnt close until 2100 or 2000 the earliest. Please give me a call and afford me the opportunity to make it right. Thank you in advance. 646-340-5220 Ophelia

This listing has been claimed by a business representative.
NW
Nijah victoria W.

07/18/2015

Overall

So I walk into the hair shop in Killeen and tell the lady that I want my hair wash and twisted. She tells me I have to go next door (to the Chinese barber shop) to get my hair washed cuz they don't have a sink. The poor Chinese lady was in awe cuz obviously she'd never washed locks before...so I pay her $10 and come back and the braiding lady says its $60 dollars. I told them after I had to next door and pay separately for a hair wash they still want to charge $60?! I was on my way out(wet hair and all) and she said ok $40...don't ever come here

SH
Stacie H.

02/12/2015

Overall

Please do not go to these unprofessional, dumb women (this is me being nice). I went up to schedule an appointment for box braids. She told me it would be $180. I said, are you sure because my hair is really long. My hair was about 13 inches. I get there and they try to charge me $215. I said no that was not what I agreed too. I agreed to give them an additional 15 bucks and left it alone. The timing was fine. They finished my hair in about 6 hours. Problem was I also requested that they braid all the way down my hair. THEY DID NOT. 2 months later when I took down my hair. I lost 6 to say 7 inches of my hair. I have to go get it cut real short now thanks to them. I would never go there again. Please don't go there. I am so serious Don't waste your money, time or hair.

Details

Phone: (646) 316-6345

Address: 3800 E Stan Schlueter Loop, Killeen, TX 76542

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