Don's Complete Auto Service

They replaced my starter, intake manifold gaskets and repaired a faulty wire that leads to the starter. The bill was around $900. When I picked up the car, I drove it for a day and a half and it was hesitating and obviously wasnt running properly. I spoke to Neil and he said it would cost me $210 for them to find the problem. He insisted that the previous work was perfect and refused to believe they made any mistakes. He said there was nothing wrong with the starter, it was the wire and they only replaced it because I told him that I thought that was the problem?!! I’m not a mechanic?! My trust was gone at that point and I told Neil I was taking it to another mechanic and he said that was fine, they warranty the work. The new mechanic found that not only was my valve cover gaskets gone now and the charge pipe was cracked but the wire they “fixed” was now melting and needed replaced. They put a copper end on a steel cable and everything under the copper was melting. I called Dons and told them of the additional $2000 in repairs due to their work and because I couldn’t prove they ruined the valve cover gaskets and cracked the charge pipe (all immediately problems that didn’t exist prior to their work) I thought they at least owed me back the cost of the wire. They refused. They placed me on hold and never returned to the phone. This by far was the worst experience ever to a mechanic.

My car hasn't been anywhere else since it rolled off the lot in '04. Incredible customer service and they've always taken care of me. I won't change a lightbulb that goes out without taking it to Neal or anybody else at Don's

I was told there were leaks from the valves-repair was made-freon added-I paid extra to have dye inserted to check for more leaks. Went back and was told valves were leaking-told guy valves were just fixed. Another guy said he had worked on it and spilled some dye so there was no leak. A few months later-there was no cold air again so I went back and was told they couldn't find a leak so just filled it with freon again. I have had no further problem but wonder what really was done to the a.c.

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Dons Complete Auto. Service is the best custom Exaust shop in central Florida . And they stay very busy from repeat customers , so that speaks for it self like myself , I have been going here since 1992 !! 5 stars from me 5***** !