United States Postal Service

Hi, Just wondering, how come our regular Postman doesn't get here until till 5:00 or 6:00 P.M. If the Substitute Mail girl comes she will get our Mail at 11:00 A.M. or sometimes,sooner!! I Dont get it..?? Our regular Mailman gets later and later please email me!! Tks

I have officially received the worst customer service experience of my life with USPS. They not only lost my $600 package, but then refuse my claim afterwards. I spent a month going in circles calling around since Nov 2014 to figure out why my package says it is delivered but never arrived at my home. No one ever calls me back. 1.5 months of waiting around and I had to figure out on my own how to file an insurance claim. Then, I wait around for nearly another month for a response on the claim, with no communication yet again and only to go online myself and find out that the claim was denied. When you go purchase a product from a store, if the product doesn't get into your hands because the employee stole it or gave it to the wrong customer, you are not forced to lose your money, you are REFUNDED. This is shockingly infuriating. I will never do business with USPS ever again. I am switching all of my mail services to any other carrier that isn't USPS. I am not the only person this happens to, this happens to tons of people. Just in my circle alone I have half a dozen other people complaining about USPS customer service and lost packages. No one does anything about it, but I will not stand for it.