Park Auto Repair

Awful place.

I brought my car there because the front driver's side wheel was making a scraping sound. The owner Bill went on a ride with me so he could hear the sound, which he did and had an idea of what it could be. I brought the car back during my scheduled time, which after waiting for about 4 hours after I dropped it off that they can't figure out what is wrong with it, saying there seems to be nothing wrong with the "rear: tires.

They spent 4 hours looking at the wrong end of the car. I told them and the owner knew that it was the front driver side. After 3 more hours after the phone call I go there to see what is going on to find my car outside, not even being looked at. And no phone call giving me any more information on it.

The girl at the front desk said it "must be my brakes" and I should get a certain kind to fix the issues. The brakes are BRAND NEW CERAMIC BRAKES, not cheap metallic ones. It's not the brakes. Then she said it must be the rotors because they had some wear on them. Please you have no idea what it is and the owner decided to go home a few hours after they opened.

Poor Communication. Lastly, I took my car home to find grease all over the driver side interior door and a large scratch right in the doorway (freshly scratched). The grease has been a pain to get off and the scratch is down to the metal. I have photos to post as well. POOR SERVICE.

Wonderful company! Brian fit me in right away when I had a fuel leak. He stayed true to his quote, which was on the low side for what I had researched. Also, he fixed a few other small problems for no extra charge, such as an emission problem I had. They were all wonderful and the repairs were done when they said they would be. As a bonus, they provide a shuttle service when it's needed, unlike some other mechanics in the area.

I brought my truck into Park Auto thinking i was going to need a new windshield washer tank, due to the fact it wouldn't hold solution. The guys says the tube had come loose. They attached the hose, filled it up with washer fluid for me and didn't charge me a dime. I'm going to bring back both of my vehicles to them if they need fixing or an oil change. HONEST, good working people.